---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Add invoices to case list

# Add invoices to case list {#ariaid-title1}

Release version: Australia  
Updated April 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add invoices to case form on the Business Portal enables you to a.
{#add-invoices-to-case-list__table_o4f_nnd_g3c__entry__2}

| Field | Description |
|-|-|
| Number | Unique, system-generated invoice number starting with the prefix ARINV. |
| Short description | A brief summary of the invoice. |
| Invoice date | Date on which the invoice was created. |
| Due date | Date on which the invoice is due for payment. |
| Status | The current status of the invoice line. For more information, see[Invoice states on Business Portal](https://www.servicenow.com/docs/qPFcpTMxcPNM8vHgklB8wA "Invoices move through different states during its life cycle after an accounts payable specialist processes the invoice."). |
| Account | Name of the customer or business entity in the business-to-business (B2B) model. |
| Customer contact | Any customer contact for your account. |
| Primary contact | Primary contact for your account. |
| Billing location | The billing address that appears on the original invoice. |
| Shipping to location | Reference to the location to which the order on the invoice is shipped. |
[ ]

{#add-invoices-to-case-list__table_o4f_nnd_g3c}
**Related tasks**   

* [Dispute multiple invoices against your account using the Business Portal](https://www.servicenow.com/docs/dKzJsmyQlA~JIv6nXNPJvA "Challenge discrepancies in billing or shipping locations that affect multiple invoices via the Business Portal using the playbook experience.")