---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Add or edit allocations

# Add or edit opportunity allocations {#ariaid-title1}

Release version: Australia  
Updated July 14, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the allocations configurator to add new allocation rows, edit existing ones, or split an allocation across multiple contributors.

## Before you begin

Role required: sn_opty_mgmt_core.opportunity_allocation_writer

## About this task

The configurator displays active allocation types in the left pane. Each type shows its current row count, for example, Revenue (2). You can switch between types and make changes to any of them. All changes across all types
are saved or discarded together when you select Save or Discard changes.

## Procedure

1. In the CSM Configurable Workspace, select the List view.
2. Navigate to OpportunityAll, open the opportunity record, and select the Allocations tab.
3. Select Manage Allocations.
4. In the left pane, select an allocation type - for example, Revenue.
5. Select Add allocation.  
   A new blank row is added at the bottom of the list. The Effective Date is pre-filled with the opportunity's estimated close date.
6. Fill in the row fields:  
   * Team Member: Select the opportunity team member.
   * Territory: Select one among the active sales territory from the active territory model.  
     Note:  
     When a team member is selected, the territory list includes only territories in which the member is an active territory member.
   * Product Offering Family: High-level product grouped under which the product offering belongs to. Shows the product offering family for products added to opportunity lines.
   * Allocation Percentage: Allocation percentage assigned to the team member for their allocation.
   * Allocation Amount: Monetary value of the allocation.
   * Effective Date: Date on which the allocation becomes effective for crediting. Used for sales forecasting.
   * Reason: Additional notes.

   {#add-or-edit-opportunity-allocations__ul_mzj_5ls_t3c}  
   Note:  
   * The percentage and amount fields are interdependent; a change to either value triggers automatic recalculation of the other.
   * If the Require full allocation property is enabled, the combined percentages for the allocation type must total 100% before saving.
   * When a type is associated with multiple dimensions, all dimensions are mandatory fields in the configurator.
   {#add-or-edit-opportunity-allocations__ul_igw_dwk_53c}
7. Select any cell in a row to edit and update its value.
8. Select Save to commit all changes across all allocation types.  
   Note:  
   * Save and Discard changes are only enabled when there are unsaved changes. If you navigate away with unsaved changes, you are prompted to save, discard, or continue editing.
   * Select Delete allocation to delete the allocation.  
   The allocation rows are saved. The Allocations tab count updates to reflect the new total.
**Related concepts**   

* [Configuring Opportunity Management](https://www.servicenow.com/docs/jPfUUK9UnBg8EPVmxlXzVg "Install the Opportunity Management application, which enables sales agents and account executives to get pre-sales product recommendations based on customer needs. You then assign the user roles and configure related features, such as needs analysis, used in Opportunity Management.")
* [Opportunity Management](https://www.servicenow.com/docs/3CKu_fWwRYC8ZxOAnU~6xw "The ServiceNow Opportunity Management application enables your sales agents and account executives to analyze customer needs and generate product recommendations for potential customers.")  
**Related tasks**   

* [Configure allocation types](https://www.servicenow.com/docs/dHb~AyM0JgQ1Xb28ma3KfQ "Create and activate allocation types to control how sales credits are split among multiple sales users when they work on the opportunity together.")

*[\>]: and then