---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Assign territory on account

# Assigning a territory on account {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can update the primary territory on an account in which Sales Territory Management has been implemented.

## Before you begin

Role required: sales territory admin (or a user with sales territory override role)

## Procedure

1. In the CSM Configurable Workspace, select the List view.
2. Navigate to CustomerAccounts and select the account you want to update the territory.
3. On the Details tab, update the Sales OwnershipPrimary Sales Territory field with the other available territories.
4. Select Save.
{#assign-territory-account__steps_vbn_h2g_23c}
**Related concepts**   

* [Configuring Sales Territory Management​](https://www.servicenow.com/docs/AvxF3d31cquXFpleGtk2Iw "Learn how to configure the features and components that help distribute accounts, consumers, leads, and opportunities to manage sales territories.")
* [Sales Territory Management​](https://www.servicenow.com/docs/6qn18RTk50PL5QvYs_r4Aw "Sales territory management enables you to structure and optimize the sales efforts of your organization based on territories. It focuses on dividing CRM entities, such as accounts, leads, opportunities, and consumers, into manageable segments (geographical, product, or industry-based) to promote efficient coverage and accountability.")

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