---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Components installed with Sales Territory Management

# Components installed with Sales Territory Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with activation of the Sales Territory Management plugin, including user roles.

## Roles installed {#components-installed-sales-territory-management__section_qpd_1gj_dhc}

{#components-installed-sales-territory-management__table_cws_cgj_dhc__entry__3}

| Role title \[name\] | Description | Contains roles |
|-|-|-|
| Sales Territory Override \[sn_sales_territory.sales_territory_override_user\] | Role for overriding territory associated on Lead, Opportunity, Account, or Consumer. | None |
| Sales Territory Viewer \[sn_sales_territory.sales_territory_viewer\] | Role for viewing sales territory levels, territory models, territories, and sales data. | * sn_tp.territory_read * sn_sales_territory.sales_territory_basic {#components-installed-sales-territory-management__ul_kdk_rpj_dhc} |
| Sales Territory admin \[sn_sales_territory.sales_territory_admin\] | Role for creating and managing sales territory levels, territory models, and territories. | * sn_lead_mgmt_core.lead_viewer * sn_quote_mgmt_core.quote_viewer * sn_tp.territory_admin * sn_opty_mgmt_core.opportunity_viewer * sn_tmt_core.inbound_queue_read * sn_customerservice.customer_data_viewer * sn_sales_territory.sales_territory_basic * sn_sales_territory.sales_territory_override_user {#components-installed-sales-territory-management__ul_v1w_r4j_dhc} |
| Sales Territory Manager \[sn_sales_territory.sales_territory_manager\] | Role for managing resources of the assigned territory and its child territories. | * sn_sales_territory.sales_territory_basic * sn_tp.territory_resource_manager {#components-installed-sales-territory-management__ul_bht_fpj_dhc} |
| Sales Territory Basic \[sn_sales_territory.sales_territory_basic\] | Granular role to access sales territory data. | None |
| Sales Territory Member \[sn_sales_territory.sales_territory_member\] | Role for viewing the sales territory associated on the CRM entities like Lead, Opportunity, Account, or Consumer. | * sn_tp.territory_member * sn_crm_customer_access_management_user * sn_sales_territory.sales_territory_basic {#components-installed-sales-territory-management__ul_drn_5lz_l3c} |
[ ]

{#components-installed-sales-territory-management__table_cws_cgj_dhc}