---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Modify a product subscription with ramped pricing and quantities

# Modify a product subscription with ramped pricing and quantities {#ariaid-title1}

Release version: Australia  
Updated April 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of Modify a product subscription with ramped pricing and quantities

This feature in ServiceNow CPQ allows you to set incremental changes to prices and quantities of product subscriptions throughout the contract term, known as ramped pricing.
It enables flexible pricing and quantity adjustments during the lifecycle of a subscription, supporting scenarios where costs or usage increase or decrease over time.
Show full answer Show less  

## Key Features

* **Enable Ramps:** Activate ramped pricing by selecting the Enable Ramps checkbox on the Pricing tab of the product offering configuration.
* **Ramped Pricing Setup:** When creating a quote for configurable products, you can define ramped pricing and quantity changes per quote line item by selecting the Ramps option.
* **Ramp Configuration Fields:** Includes Start date, End date, Term (months), Ramp type (Yearly, Quarterly, or Custom), Segments (automatically created based on term and ramp type), and Annual % increase for price adjustments.
* **Ramp Types and Segments:** You can choose how frequently prices and quantities change---annually, quarterly, or custom periods---dividing the contract term into corresponding segments for detailed control.
* **Price and Quantity Adjustments:** Enter a percentage increase to adjust unit prices each segment or set quantity ramps independently by entering zero for price increases and modifying quantities per segment.
* **Visibility of Ramps:** Ramps are hidden by default in product line items. To view them, enable the hierarchy toggle and adjust the list view conditions accordingly.

## Practical Application for ServiceNow Customers

This functionality helps customers manage subscriptions that require scheduled pricing or quantity changes without manual quote adjustments for each period. It simplifies contracting for services or products with planned growth or scaling. Customers can expect improved accuracy in pricing models and streamlined quote management for complex subscription scenarios.  
Add pricing or quantity ramps to quote line items to set incremental changes during the life of a contract.

In the ServiceNow CPQ configurator, you can modify the configuration of a product subscription so that prices and quantities change during the term of the subscription. This is called ramped pricing because the price or
quantity increases or decreases during the term of the contract.

To enable the ramped pricing feature, select the Enable Ramps check box on the Pricing tab of the product offering configuration page.

When you create a quote for a configurable product, you can set ramped pricing for offerings within the product. Select a quote line item, and then select Ramps. A Price ramps for \[product offering\] dialog appears that contains the following fields:

* Start date
* End date
* Term (months)
* Ramp type
* Segments
* Annual % increase

<br />

If the start date, the end date, and the term are not already specified in the quote line, exit the price ramps dialog, enter them there, and save the quote line. You can modify them later when you set up a ramp. In the price ramps
dialog, for the ramp type, select Yearly to change the pricing each year, Quarterly to change the pricing each quarter, or Custom to specify another period (ramp
segment) at which prices are to be adjusted. Ramp segments are created according to the term of the contract and the ramp type. For example, if the term of the contract is 36 months (three years), and you select
Yearly as the ramp type, three segments are created: one for each year of the contract.

In the Annual % increase box, enter the increase to go into effect each year. If you enter 10, the unit price will increase by 10% each year.

Click Create, and the segments display with price changes according to the figure that you entered.

<br />

In each segment, the Quantity field is editable. For example, to specify a contract during which 1 unit is purchased the first year, 2 units are purchased the second year, and 4 units are purchased the third
year, set the quantities accordingly in the three annual segments. To set a quantity ramp with no change to pricing during the term of the contract, enter 0 in the Annual % increase box and modify only the quantity
in each ramp segment.  
Note:  
By default, ramps are hidden in a product's list of line items. To display the ramps in the line items view, set the hierarchy toggle at the top of the list. Then, select conditions and remove the default conditions for the view.
**Related concepts**   

* [Configurable products](https://www.servicenow.com/docs/MwDjizpIXDEMIBcsuku02g "Learn how configurable products connect blueprints to end-user configuration experiences in ServiceNow CPQ, supporting both headless and Salesforce-integrated use cases.")