---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Set up a configurable product in legacy Salesforce environment

# Set up a configurable product in legacy Salesforce environment {#ariaid-title1}

Release version: Australia  
Updated May 7, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up external product configuration in Salesforce to connect with ServiceNow blueprints when using legacy managed package installations.

## Before you begin

Your Salesforce Managed Package must be installed before June 2022.

Role required: admin

## About this task

A configurable product associates a blueprint with the configuration experience for the product. Use this procedure for environments with Salesforce Managed Packages installed before June 2022.{#cpq-set-up-a-configurable-product-in-a-salesforce-integrated-environment-older-managed-package__cpq-set-up-a-configurable-product-in-a-salesforce-integrated-environment-older-managed-package-context-1}

## Procedure

1. Navigate to the Salesforce Configurable Products tab.
2. Enable external configuration by selecting Enable External Configuration.
3. Locate the Product2 record to connect to a ServiceNow CPQ configuration experience.
4. Select the Externally Configurable check box for the product.
5. Save the configuration by selecting Save.
6. Access the blueprint setup by selecting the View Setup link for the configured product.
7. Add a blueprint by selecting Add Blueprint.
8. Select the desired blueprint from the available options.
9. Complete the setup by selecting Save.
**Related concepts**   

* [Set up blueprints](https://www.servicenow.com/docs/r7NEHhteovBWoG_gPDksaQ "Blueprints define the structure of a configuration experience in ServiceNow CPQ. They act as containers that bring together fields, rules, layouts, and configurable products, enabling administrators to design, deploy, and manage complete configuration workflows across environments.")  
**Related tasks**   

* [Set up a configurable product in a Salesforce-integrated environment](https://www.servicenow.com/docs/K0SaEGu3fQ~yuYeyx6O~~Q "Configure a Salesforce product to use external configuration with ServiceNow blueprints when using current Salesforce Managed Package installations.")
* [Set up a configurable product in a headless environment](https://www.servicenow.com/docs/Yyf5A92kRtuEWPNfwIDqBA "Configure a product links a blueprint to the configuration experience in a headless environment.")