---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Using ServiceNow CPQ

# Using ServiceNow CPQ {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use ServiceNow CPQ to configure complex products, apply dynamic rules, and generate accurate quotes with speed and precision. You can understand how the CPQ experience works end-to-end---from guided configuration and real-time
pricing to document generation and seamless integration with the rules engine.
* **[Setting the number format of an editable field](https://www.servicenow.com/docs/SmiLjryDteCNdi~pK741JQ)**   
  Learn how to create a user-editable field that maintains a specified format.
* **[Launch a solution](https://www.servicenow.com/docs/R5mQ6PGwHL060ffy9gdNqQ)**   
  Launch a configurable product to start a solution session. The product you launch becomes the solution root.
* **[Add configurable products to a solution](https://www.servicenow.com/docs/x578wVlEvvJjnTRe9UjmEA)**   
  Trigger a configurable product action in a session to add a child configuration to the solution.
* **[Navigate within a solution](https://www.servicenow.com/docs/G_e0Qp3YRpRfXsqzCtht8w)**   
  Use the solution navigation sidebar to move between configurations in a solution session.
* **[Remove a configurable product from a solution](https://www.servicenow.com/docs/JuxK4zeqwHDxiZeygDOndg)**   
  Remove a child configuration from a solution by changing the condition of its configurable product action to false.
* **[View the solution bill of materials](https://www.servicenow.com/docs/g8NJjEiq9kGfW_CGN2jNFA)**   
  View the solution bill of materials to see all products added across every configuration in the session.
* **[Document generation](https://www.servicenow.com/docs/Ad0vkcmwedgz9V98YrDjIw)**   
  You can use third-party document generation software to output configuration data by pushing information from ServiceNow CPQ to Salesforce.
* **[Use cases](https://www.servicenow.com/docs/WdryIYXeQtazdCoutud7~g)**   
  View a list of example use cases for ServiceNow CPQ.
* **[Modify a product subscription with ramped pricing and quantities](https://www.servicenow.com/docs/VYvgW3WWfIZkCMk5tEyryQ)**   
  Add pricing or quantity ramps to quote line items to set incremental changes during the life of a contract.