---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Create Approval Rule form

# Create Approval Rule form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Field descriptions for the Create Approval Rule form in Advanced Approval Management.
{#create-approval-rule-form__table_ahv_gbt_j3c__entry__2}

| Field | Description |
|-|-|
| Name | Functional name of the approver associated with this approval rule, for example, Contract Manager or VP Finance. |
| Approval trigger condition | Approval condition that triggers this approval rule. |
| Approval chain | Sequence of approval steps that an approval request must meet before the request is fully approved. |
| Order | Sequence in which the approval rule is triggered within a set of steps. |
| Advanced rule | Option, when selected, for entering a script that identifies the functional approver. Only admins can enter an approver using a script. |
| Description | Brief explanation of the rule. For example the description of the Contract Manager approval rule could be <kbd class="ph userinput">Reviews contracts and terms</kbd>. |
| Active | Option indicating that the approval rule is in use. To deactivate the approval rule, deselect this option. |
| Approver type | Type of approver: * User: Specific approval user who can approve a request, such as Contract Manager. * Group: A group that can approve a request, such as the Contracts group. * Dynamic: An approver determined by the advanced approval engine when an approval request is submitted, based on relationships, roles, or rules provided in the Dynamic approver field. {#create-approval-rule-form__ul_gk4_glt_j3c} |
| Dynamic approver | Rule logic that determines the approver dynamically when an approval request is submitted. |
| Approval criteria | Option that determines how approval requests are handled: * All: Indicates all designated approvers must approve the request. * Anyone: Indicates that only one approver from multiple approvers must approve the request. {#create-approval-rule-form__ul_nvy_d4t_j3c} |
| Auto escalate | Option that turns on escalations for the approval rule. Escalation is a mechanism for reassigning an approval request to another approver when the original approver hasn't acted on the request within the defined time set in the Expected days to complete field. |
| Expected days to complete | The number of days, hours, minutes, and seconds that defines the total time allotted to approve or reject the request. |
| Escalation schedule | The escalation schedule to be applied. The default schedule is the Approval Escalation SLA. |
| Escalation type | Type of approver for the escalation: * User: Specific approval user who can approve a request, such as Contract Manager. * Group: A group that can approve a request, such as the Contracts group. * Dynamic: An approver determined by the advanced approval engine when an approval request is submitted, based on relationships, roles, or rules provided in the Dynamic escalated assignee field. {#create-approval-rule-form__ul_qhp_lrr_s3c} |
| Escalated assignee | The approver designated to act on the approval request instead of the original approver. |
| Dynamic escalated assignee | Rule logic that determines the escalated assignee dynamically when an approval request is submitted. |
[Table 1. Create Approval Rule form]

{#create-approval-rule-form__table_ahv_gbt_j3c}
**Related tasks**   

* [Create approval rules](https://www.servicenow.com/docs/~MTbx9F0aJKT_OahQcyk1Q "Define rules for approval workflows. An approval rule identifies the functional approver for the workflow, such as a Finance Manager or Operations Manager. The rule also associates approvers with the appropriate approval trigger conditions, and defines escalation details for reassigning approvals to another approver for the rule.")