---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Enable solution configuration

# Enable solution configuration {#ariaid-title1}

Release version: Australia  
Updated March 26, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable solution configuration for an environment to let admins link multiple blueprints into connected configuration sessions.

## Before you begin

Solution configuration is an environment-level feature that is off by default. Contact Support with your environment details to request enablement.

Open a ticket by using the [ServiceNow Support portal](https://support.servicenow.com). For step-by-step instructions, see [Create a case on Now Support for CPQ Customers](https://support.servicenow.com/kb?sys_kb_id=d67d3e71475d7a90f64de825126d4326&id=kb_article_view).

Role required: admin

## About this task

Solution configuration must be enabled in each environment where you want to use it. After Support enables it, admins can create configurable product actions and define field mappings in that environment.

## Procedure

1. Open a blueprint in the admin.
2. Navigate to the Rules section and add a product action.  
   Verify that Configurable Product Action is available in the action type selector.
   If Configurable Product Action does not appear, confirm with Support that the correct environment was enabled.

## Result

Configurable product actions are available in the admin for the enabled environment. You can now link blueprints to create solution configurations.

## What to do next

After enabling solution configuration:

* To link your first parent and child blueprints, see [Create a configurable product action](https://www.servicenow.com/docs/Jg0IJdVHz~sPLXBHLTHkpw "Create a configurable product action to link a child blueprint to a parent blueprint so that a child configuration is created when the action's condition is met.").
* To review structural limits before designing a solution, see [Solution configuration limits](https://www.servicenow.com/docs/Mvyh0vMv8bGvShPt1BMDyQ "Structural limits that apply to solution configurations, including hierarchy depth, total configuration count, and field mapping constraints.").
**Related concepts**   

* [Solution configurations](https://www.servicenow.com/docs/hkwRaMEkUkZYVpQv~M709g "Solution configurations let you link multiple blueprints together so buyers complete related product configurations in a single, connected session.")