---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Install invoice management apps

# Install the invoice management apps for Business Portal {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can install the invoice case management applications if you have the admin role.

## Before you begin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

{#install-invoice-self-service__ul_mdz_sjl_1fc}

Role required: admin

## About this task

Note:  
Demo data is unavailable with these applications.

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the applications using the filter criteria and search bar.  
   The applications for invoice and invoice case management are:
   * Invoice Self-Service (sn_invoice_ss)
   * Invoice Case Self-Service (sn_invoice_case_ss)
   * Invoice Case Playbook (sn_invoice_case_pb)
   {#install-invoice-self-service__ul_h1m_pkx_k3c}

   You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.  
   In the list next to the Install button, the versions that are available to you are displayed.
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#install-invoice-self-service__p_id1_nfg_h1c}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. Select Install.
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**Related tasks**   

* [View invoices on the Business Portal](https://www.servicenow.com/docs/i3crF00gwbVFkn_lFKwtCA "Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.")  
**Related reference**   

* [Business Portal reference for Sales Customer Relationship Management](https://www.servicenow.com/docs/VHjM~7twRzMr1xrY1AEgYw "Reference topics provide additional information about the components such as roles and tables that are installed with various Business Portal plugins.")

*[\>]: and then