---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# ServiceNow CPQ with other apps

# Integrating ServiceNow CPQ {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn how ServiceNow CPQ connects with downstream systems and UI frameworks---visualization engines (CDS, kBridge, Threekit), eCommerce storefronts (Shopify, headless), and Salesforce (CPQ, B2B Commerce, Base Package)---to deliver
real-time, guided configuration, pricing, and ordering at scale.
With integrations, you can:

* Visualize configurations in real time using 2D/3D viewers (CDS, kBridge, Threekit).
* Transact in your commerce stack via Shopify or headless storefronts with draft orders or add-to-cart flows.
* Sell through Salesforce with CPQ/B2B Commerce, launch the ServiceNow CPQ Configurator from Product2, and persist configuration data to Salesforce objects for quoting and amendments.
{#integrations__ul_jxl_nkz_ghc}

## Integration categories at a glance {#integrations__section_ch4_qkz_ghc}

{#integrations__table_n35_5kz_ghc__entry__4}

| Category | Primary purpose | Where it's configured | Typical data flow |
|-|-|-|-|
| Visualization (CDS, kBridge, Threekit) | Show 2D/3D product visuals that react to user selections | Blueprint → Layout (CSV/Editor) | ServiceNow CPQ fields/sets → viewer (1-way); optional viewer → ServiceNow CPQ (2-way) |
| eCommerce (Shopify, Headless) | Embed configurator on product/content pages; create carts or draft orders | Shopify app + ServiceNow CPQ runtime client | Storefront → ServiceNow CPQ → cart/draft order |
| Salesforce (Base, CPQ, B2B Commerce) | Launch/configure from Product2, write BOM/field data, amendments | Salesforce package + ServiceNow CPQ Settings | Quote/Cart ↔ ServiceNow CPQ runtime; optional persistence to CLI/CFD |
[Table 1. Integration categories]

{#integrations__table_n35_5kz_ghc}  
Limits and behaviors (visualization):

* Sets and product pickers: up to 25 indices/options sent to the viewer
* Active set index: can be published to the viewer when using set repeaters
* Two-way sync: supported for CDS and kBridge (fields; sets require a listener field + parsing rule)
* Threekit supports one-way from ServiceNow CPQ; pair with set repeater guidance where applicable
{#integrations__ul_v4z_llz_ghc}
**Related concepts**   

* [Integrating ServiceNow CPQ with visualization tools](https://www.servicenow.com/docs/S6hGtIFX00CeYx8JYqDMOw "Learn how ServiceNow CPQ connects to third-party visualization engines—CDS, kBridge, and Threekit—to render 2D/3D product views that respond to configuration inputs in real time.")
* [ServiceNow CPQ integration with Salesforce B2B Commerce](https://www.servicenow.com/docs/LYraQkduouIi0CNSzM4Isw "Learn how to configure ServiceNow CPQ to work with Salesforce B2B Commerce.")  
**Related tasks**   

* [Request provisioning of an SFDC org with a ServiceNow CPQ environment](https://www.servicenow.com/docs/zzPWJ_cl1gKxPKqRe~Dwdg "Learn how to submit a request through ServiceNow CPQ Support for environment setup.")