---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Lead Management reference

# Lead Management reference {#ariaid-title1}

Release version: Australia  
Updated April 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about the Lead Management application.
* **[Components installed with Lead Management](https://www.servicenow.com/docs/QOwJCx4MhSbso6TtEE5FJQ)**   
  Several types of components are installed with activation of the Lead Management plugin, including tables and user roles.
* **[Lead details form](https://www.servicenow.com/docs/uHMx7zc~xngHU1zQUG852w)**   
  Field descriptions for editing or reviewing details on the Lead form for Lead Management.
* **[Create new lead task form](https://www.servicenow.com/docs/Z9~ey3IChMWW~CUvEXf61A)**   
  Field descriptions for editing or reviewing details on the Create New Lead Task form in the Lead Management and CRM Touchpoints modules.
* **[Create new appointment form](https://www.servicenow.com/docs/AtTfTV~hzt41S98ogcLS~A)**   
  Field descriptions for editing or reviewing details on the Create New Appointment form in the Lead Management and CRM Touchpoints modules.