---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Minor changes to published offerings

# Minor changes to published product offerings and specifications {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of Minor changes to published product offerings and specifications

ServiceNow product catalog administrators can make minor updates to certain fields in published product offerings and specifications without creating a new version.
This capability enables quick corrections or adjustments such as changing display names, descriptions, or images while keeping the published product entity active.
Major changes to other fields still require generating a new version.
Show full answer Show less  

## Key Features

* **Minor changes allowed:** Includes updates to product offering fields like display name, description, sellable status, and product images, among others listed for various related entities.
* **Immediate update:** Changes are applied instantly upon saving without versioning.
* **Product offerings and specifications:** Minor updates can be made to published product offerings and specifications, including product, service, and resource specifications.
* **Configuration synchronization:**
  * Simple products update automatically in CPQ Configurator.
  * Configurable products require manual synchronization via the Update Configuration button in the CSM Configurable Workspace.
  * Blueprints referencing changed products need synchronization after minor changes.
* **User interface:** Changes are performed in the CSM Configurable Workspace, using List view and navigating to the relevant product offering or specification and its related tabs.

## Practical Usage

* To update minor fields, navigate to Offerings \> Product Offerings or Specifications in the CSM Configurable Workspace.
* Select the target product offering or specification, modify the allowed minor fields as needed, then save to apply changes immediately.
* For configurable products, remember to synchronize configurations and blueprints to reflect updates.
* This process streamlines maintaining product catalog accuracy without the overhead of full versioning for small changes.  
As a product catalog admin, you can make minor changes to certain fields in published versions of a product offering or specification, without creating another version. Minor changes include updates such as modifying the product
offering display name, description, or product image.  
Note:  
If you want to change fields other than the fields listed in the following sections, those changes are considered major updates. You must generate a new version of the product offering or specification.

## How minor  changes are processed  {#minor-updates-published-offerings-specs__section_sk4_hqg_4hc}

The following sections describe the minor changes that  you can  make to published versions of product offerings  and specifications.  When you save your changes, the entities  are  immediately  updated.  
If  you're  using the  CPQ Configurator, minor changes are handled  as  follows: 

* Minor changes to simple products are synchronized automatically.
* Minor  changes  to  configurable products  require synchronization.  In the  CSM Configurable Workspace, the  Save  and  Update Configuration  buttons  are displayed  when you make  minor  changes to  a  product offering.  Selecting   Update  Configuration  synchronizes  the configurable  product  offering  with  its  corresponding blueprint.
* If any blueprints  have a  reference  to a  simple or configurable product  with  minor  changes, you must  synchronize  those blueprints. 
{#minor-updates-published-offerings-specs__ul_prh_wqg_4hc}

## Make minor updates to published product offerings {#minor-updates-published-offerings-specs__section_n5s_2ln_3hc}

Make minor changes to certain  fields  in  a published product offering  and  its  related  entities.  
1. In the CSM Configurable Workspace, select the List view. 
2. Navigate to  OfferingsProduct Offerings. 
3. Select the product offering to be  changed  and choose the  appropriate tab  (related list). You can change any of the product offering fields listed in the following table.

   {#minor-updates-published-offerings-specs__table_zdy_fsg_4hc__entry__2}

   | Product offering entity | Fields that can be updated |
   |-|-|
   | Product offering | * Name * Display name * Description * Sellable * Allow multiple configurations:  Change the setting from unselected to selected (true).  {#minor-updates-published-offerings-specs__ul_a2y_fsg_4hc} |
   | Product Offering Characteristics | * Customer input required * Order * Mandatory {#minor-updates-published-offerings-specs__ul_b2y_fsg_4hc} |
   | New Characteristic Option | Add Characteristic option |
   | Product Offering Relationship | * Display name * Order {#minor-updates-published-offerings-specs__ul_c2y_fsg_4hc} |
   | Product Offering Relationship Groups | * Name * Description * Order {#minor-updates-published-offerings-specs__ul_d2y_fsg_4hc} |
   | Product Offering Relationship Characteristics | Order |
   | Relationship  Characteristic Option  | Add Characteristic option |
   [Table 1. Product offering fields that can be changed]

   {#minor-updates-published-offerings-specs__table_zdy_fsg_4hc}
4. Repeat step 3 for each product offering entity that has minor changes. 
5. When you finish the changes, select  Save.

   The changes to the published offering are updated immediately.
{#minor-updates-published-offerings-specs__ol_iks_qrg_4hc}

## Make minor changes to published specifications {#minor-updates-published-offerings-specs__section_htg_p15_3hc}

Make minor changes to certain fields in a published specification and its related entities.  
1. In the CSM Configurable Workspace, select the List view. 
2. Navigate to  Specifications. 
3. Select the specification to be changed (Product, Service, or Resource) and choose the appropriate tab (related list) for the entity to be changed.You can change any of the minor fields listed in the following table.

   {#minor-updates-published-offerings-specs__table_zfd_dt4_4hc__entry__2}

   | Entity | Fields that can be updated |
   |-|-|
   | * Product Specification * Service Specification * Resource Specification {#minor-updates-published-offerings-specs__ul_agd_dt4_4hc} | * Name * Display name * Description * Line * External code {#minor-updates-published-offerings-specs__ul_bgd_dt4_4hc} |
   | Specification Characteristics | Order |
   | New Specification Characteristic | Add characteristic options |
   | Specification Relationships | Order |
   [Table 2. Published product, service, and resource specification fields that can be changed]

   {#minor-updates-published-offerings-specs__table_zfd_dt4_4hc}
4. Repeat step 3 for each specification entity that has minor changes. 
5. When you finish the changes, select Save.

   The changes to the published specification are updated immediately.
{#minor-updates-published-offerings-specs__ol_gyd_ls4_4hc}
**Related concepts**   

* [Using product catalogs](https://www.servicenow.com/docs/zrKc~q2gpoLSyf3tuVZMGA "The product catalog provides a visual display of the available product offerings that can be added to a Sales Customer Relationship Management transaction, such as an opportunity, quote, or order. Use the catalog interface to add simple products and complex products that can be further customized.")
* [Product Catalog Management](https://www.servicenow.com/docs/jMd8j_ik0Z3CBtkQHcnmoQ "Product Catalog Management enables your organization to manage your product offerings by grouping them into catalogs and categories, which streamlines the ordering process and helps manage leads, opportunities, quotes, and orders in Sales Customer Relationship Management.")

*[\>]: and then