---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View an existing opportunity

# View an existing opportunity {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View an existing opportunity to make changes, such as updating its status or additional details.

## Before you begin

Role required: sales_agent

## Procedure

1. Navigate to the List view and select Opportunity - All.  
   * All- shows all the opportunities in the instance.
   * Opportunity Tasks- shows your opportunity tasks.
   {#opportunity-management-viewing-an-opportunity__ul_amt_4y3_11c}
2. Select the opportunity that you're working with.
3. Make updates to the opportunity as needed.
4. Select Save.
**Related concepts**   

* [Configuring Opportunity Management](https://www.servicenow.com/docs/jPfUUK9UnBg8EPVmxlXzVg "Install the Opportunity Management application, which enables sales agents and account executives to get pre-sales product recommendations based on customer needs. You then assign the user roles and configure related features, such as needs analysis, used in Opportunity Management.")
* [Opportunity Management](https://www.servicenow.com/docs/3CKu_fWwRYC8ZxOAnU~6xw "The ServiceNow Opportunity Management application enables your sales agents and account executives to analyze customer needs and generate product recommendations for potential customers.")