---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Sales automation

# Sales automation reference {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference for sales automation applications.
* **[Lead Management reference](https://www.servicenow.com/docs/m9ygOYXD4jkZCQLYSICJgw)**   
  Reference topics provide additional information about the Lead Management application.
* **[Opportunity Management reference](https://www.servicenow.com/docs/xQ6vdwr8WPUhJ6vY~QaVFg)**   
  Reference topics provide additional information about the Opportunity Management application.
* **[Sales Forecasting reference](https://www.servicenow.com/docs/qHrkv~Za22oKF5D4ySqB0w)**   
  Several types of components are installed with activation of the Sales Forecasting application.
* **[Customer Engagement Sequences reference](https://www.servicenow.com/docs/ZImzNFzB_AKkoMR0xtQ82Q)**   
  Reference topics provide additional information about the Customer Engagement Sequences application.
* **[Components installed with Buying Group](https://www.servicenow.com/docs/n5jqbBm7MJvZCUtpNxeb8A)**   
  Several types of components are installed with activation of the Buying Group\[var.buying-group\] plugin, including user roles and tables.
* **[Components installed with Sales Territory Management​](https://www.servicenow.com/docs/Nsr8jbb_c8yMB0aLkYz~DQ)**   
  Several types of components are installed with activation of the Sales Territory Management plugin, including user roles.
* **[Components installed with Sales Common](https://www.servicenow.com/docs/UoYvCqPDq8g7YOIA4jqSzg)**   
  Several types of components are installed with activation of the Sales Common (sn_sales_common) plugin, including user roles and tables.
* **[Activity Management reference](https://www.servicenow.com/docs/eKJwjajAU2OqvAJcK7MC8Q)**   
  Reference topics provide additional information about the Activity Management application.