---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Add Code field values to catalog entities

# Add Code field values to catalog entities {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add the Code field values for the main product catalog entities. The system uses this field as a way to identify catalog entities uniquely and to determine whether the Code field
values for an export catalog entity are to be inserted or updated in the target instance.

## Before you begin

Role required: admin

## About this task

The Code values for product catalog entities are system-assigned alphanumeric values based on the catalog entity name, such as the name of a product offering. If the Code field
values for the main catalog entities are empty, run certain on-demand scheduled jobs and fix scripts to add the Code field values for the main product catalog entities.

Both the scheduled jobs and fix scripts add the Code field values for the catalog entities.

## Procedure

1. On the source instance, navigate to AllSystem DefinitionScheduled Jobs and do the following:
   1. In the filter, enter <kbd class="ph userinput">Application is Product Catalog Management Core</kbd>, then select Run.  
      A list of jobs for Product Catalog Management Core is displayed.
   2. Run each of the following jobs in the order listed below (select the job, then select Execute Now).  
      * Migrate prod chars values to char options
      * Schedule job to modify code field on characteristic records that contain special characters
      * Schedule job to populate code field on master entities
      * Schedule job to populate name field on product offering characteristics
      * Schedule Job with upgrade script to populate code
      {#run-fix-script-sched-job-export__ul_edn_2rh_cgc}
   {#run-fix-script-sched-job-export__substeps_f3l_nph_cgc}
2. Navigate to AllSystem DefinitionFix Scripts.
   1. In the filter, enter <kbd class="ph userinput">*code</kbd> to view the list of applicable fix scripts.
   2. Run each of the following fix scripts (select the script, then select Run Fix Script).  
      * Populate Code Field - For Product Catalog Management Core application
      * Populate Code Field - For Compatibility Management application
      * Populate Code Field - For Attribute Propagation
      * Populate Code Field Decomposition Rule - For Order Management application
      {#run-fix-script-sched-job-export__ul_m4n_szh_cgc} These scripts can be run in any order.
   {#run-fix-script-sched-job-export__substeps_ex3_lth_cgc}
3. Repeat Steps 1 through 2 on the target instance.

## Result

Your product catalog admin can export product catalog entities from the source instance and import them to the target instance.
**Related concepts**   

* [Using product catalogs](https://www.servicenow.com/docs/zrKc~q2gpoLSyf3tuVZMGA "The product catalog provides a visual display of the available product offerings that can be added to a Sales Customer Relationship Management transaction, such as an opportunity, quote, or order. Use the catalog interface to add simple products and complex products that can be further customized.")
* [Product Catalog Management](https://www.servicenow.com/docs/jMd8j_ik0Z3CBtkQHcnmoQ "Product Catalog Management enables your organization to manage your product offerings by grouping them into catalogs and categories, which streamlines the ordering process and helps manage leads, opportunities, quotes, and orders in Sales Customer Relationship Management.")

*[\>]: and then