---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Run scheduled job to populate product offering categories

# Run scheduled job to populate product offering categories {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
After upgrading to the Zurich release and the ServiceNow Otto for Sales Automation plugin is installed, run a scheduled job that generates the product offering categories for pre-existing product offerings in the product catalog with AI Search.

## Before you begin

Role required: admin

## About this task

Run the scheduled job called Scheduled job to populate product_offering_categories glide list for product offerings only if you've upgraded from a release before the Australia release. This job adds the product offering categories field to the Product Offering table. If you're a new customer using the Australia release or Zbooted, do not run this job.

## Procedure

1. Navigate to AllSystem DefinitionScheduled jobs.
2. In the Search field, enter Scheduled job to populate product_offering_categories glide list for product offerings.
3. Select Execute Now to run the scheduled job.
{#run-scheduled-job-prod-offer-categories__steps_vjw_zg2_nhc}

## What to do next

Run the scheduled job to index the tables, publish the stop word dictionary, and publish search profiles.
**Related concepts**   

* [Using product catalogs](https://www.servicenow.com/docs/zrKc~q2gpoLSyf3tuVZMGA "The product catalog provides a visual display of the available product offerings that can be added to a Sales Customer Relationship Management transaction, such as an opportunity, quote, or order. Use the catalog interface to add simple products and complex products that can be further customized.")
* [Product Catalog Management](https://www.servicenow.com/docs/jMd8j_ik0Z3CBtkQHcnmoQ "Product Catalog Management enables your organization to manage your product offerings by grouping them into catalogs and categories, which streamlines the ordering process and helps manage leads, opportunities, quotes, and orders in Sales Customer Relationship Management.")

*[\>]: and then