---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Automation form fields

# Automation form fields {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Automation form enables you to configure properties and pull data from referenced tables for an automated call attempt.
Dot-walking enables you to access columns from referenced tables so you can pull data beyond the current record into your configuration. For more information, see [Dot-walking examples](https://www.servicenow.com/docs/access?context=dot-walking-examples&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).
{#sequences-automation-form-fields__table_dmy_q1m_ghc__entry__2}

| Field | Description |
|-|-|
| Short description | The parent table field containing a value that you want to use as a short description on the call task. |
| Description | Optional description about the schedule call activity. |
| Phone number | The parent table field containing the phone number. |
| Sequence task | Sequence task associated with the call task. This value should be 1.1 - Start sequenceSequence task record. |
| Assigned to | Agent assigned to the sequence task. |
| Priority | Priority of the call task. |
| Reason for call | Purpose of calling the prospective customer. |
| State | The state of the call task. The available options include: * Open * Work in Progress * Closed Complete * Closed Abandoned * Cancelled {#sequences-automation-form-fields__ul_gyh_3zj_mhc} |
[ ]

{#sequences-automation-form-fields__table_dmy_q1m_ghc}

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