---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Request a ServiceNow CPQ tenant

# Request a ServiceNow CPQ tenant {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Submit a support ticket on Now Support to request a ServiceNow CPQ instance for use with your ServiceNow instance.

## Before you begin

Role required: admin

## Procedure

1. Navigate to [Now Support](https://support.servicenow.com/now?id=ns_get_help).
2. Select Create a case.
3. In the ServiceNow Otto panel, select the link to open the case form.
4. Select Service request.
5. Enter <kbd class="ph userinput">Request a new CPQ instance</kbd> and select Next.
6. Select your instance and select Next.  
   Note:  
   Contact the primary customer administrator (PCA) if your instance is not listed.
7. Select Continue.
8. Enter the Client ID and Client secret and the public certificate details.
9. Select Continue.
10. Review the summary and select Confirm and Submit.
{#set-up-logik-instance__steps_eb5_n5z_njc}

## What to do next

Connect the ServiceNow CPQ instance to your ServiceNow instance. See [Connect your instance with ServiceNow CPQ instance](https://www.servicenow.com/docs/Pi8avAFGhiz8ASRRFqBgjg "Set up the connections between the ServiceNow instance and the ServiceNow CPQ instance.").