---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Review sequences

# Review sequences in Workflow Studio {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Review sequences in Workflow Studio so you can suggest optimizations and share high-performing sequences across territories to promote best practices across the organization.

## Before you begin

Role required: Sequence reader \[sn_crm_sequence.reader\]

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable Workspace.
2. Select the List icon .
3. Navigate to SequencesAll Sequences.
4. Select a sequence that you want to view.
5. On the Details page, select Open steps.  
   You're redirected to Workflow Studio where you can view the sequence diagram.
**Related concepts**   

* [Configuring Customer Engagement Sequences](https://www.servicenow.com/docs/a7H2jHdrbtSjSQZMKpN5iw "Plan and configure your implementation of Customer Engagement Sequences.")
* [Customer Engagement Sequences](https://www.servicenow.com/docs/XZMXp2EgnEvWK_7wD1b8mg "Customer Engagement Sequences is a playbook that consists of a series of automated and manual activities that can be set up to engage with leads and customers at every stage of their relationship with your business​ through various channels.")

*[\>]: and then