---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Predefined web sources

# Predefined web sources for the Webcrawler external content connector {#ariaid-title1}

Release version: Australia  
Updated October 21, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Webcrawler external content connector provides access to a curated set of predefined public web sources. Search administrators can run Webcrawler connector crawls to make content from these web sources searchable within the ServiceNow AI Platform®.

Supported sources include public product documentation, knowledge bases, and support portals from leading software vendors such as ServiceNow, Atlassian, Google, Apple, Microsoft, and many others. This set of sources enables organizations to surface authoritative external content alongside other indexed content sources.

You can view the complete and current list of supported web sources when you create a Webcrawler external content connector or edit connection settings for an existing one. To create a Webcrawler connector, see [Create a Webcrawler external content connector](https://www.servicenow.com/docs/i5ctvvQSLMyVy1PLqcSQTQ "Create an external content connector to retrieve searchable content from pages and subdomains in a public web source system. Select from a list of predefined web sources or specify your own web source."). For details on editing connection settings for an existing connector, see [Edit connection or crawl settings for an external content connector](https://www.servicenow.com/docs/bApEZBWSjMlOKe~aW25pJg "Connector administrators can modify the connection settings and crawl settings for an existing external content connector. If your changes to a connector's settings invalidate its current crawl results, the system prompts you to run a new content crawl.").  
Note:  
The Webcrawler external content connector includes a dedicated search source for each predefined web source. Each dedicated search source includes content from the specified predefined web source that's stored in the connector's indexed source. Use these search sources to access searchable content and metadata retrieved from predefined web sources. As an example, searchable content and metadata retrieved from the Google Drive predefined web source is accessible in a search source named Google Drive.