---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-administration
Release :
- australia
ft:locale :
- en-US
ft:publication_title :
- Australia ServiceNow AI Platform Administration
ft:clusterId :
- platadm
bundleId :
- platadm
workflow :
- Platform
---
# Reminder table
# Reminder table {#ariaid-title1}
Release version: Australia
Updated November 5, 2026
 2 minutes to read
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## Summary of Reminder table
The Reminder \[reminder\] table in ServiceNow enables automatic generation of reminders linked to task records.
It supports any table extending the Task table, such as the Incident \[incident\] table, allowing users to set timely notifications related to their tasks.
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## Key Features
* **Integration with Task-based tables:** Reminders can be added as a related list on forms like Incident, enhancing task management.
* **Access Control:** By default, only administrators can create or modify reminders. To allow non-administrators, ACL rules must be added specifying roles with create and read permissions on the Reminder table.
* **Reminder Timing:** The "Remind me" field lets users specify how far in advance the reminder is sent (15 minutes, 30 minutes, 1 hour, 2 hours), with flexibility to add more values if needed. Internally, this time is stored in minutes.
* **Date Reference:** The "Before" field designates the date field on the parent task that triggers the reminder, limited to fields like Due date or Follow up. Custom date fields can be used through a workaround involving temporarily saving and editing the reminder record.
* **Notification Method:** The "Using" field defines how the reminder is sent, with options including Email or Outlook Calendar.
* **Additional Details:** Users can specify a subject (up to 100 characters) and notes (up to 8000 characters) to provide context about the reminder.
## Key Outcomes
* ServiceNow customers can automate and customize task reminders, improving task tracking and timely follow-ups.
* Administrators can control who manages reminders via ACL configurations, ensuring appropriate access and security.
* Users receive notifications through preferred channels, supporting diverse workflow needs.
* Reminders are only created for active task records, maintaining relevance and data integrity.
The Reminder \[reminder\] table provides a way to auto-generate reminders for a
task.
Any table that extends the Task table, such as the Incident \[incident\] table, can use the
Reminder \[reminder\] table.
You can add Reminders as a related list to the Incident form by opening the form context menu,
navigating to ConfigureRelated Lists, and then adding Reminders-\>Task.
By default, only an administrator can create or modify a Reminder record. To enable
non-administrators to create reminders, you must add create and read ACL rules to the Reminder
\[reminder\] table and specify the user's role.
Note:
You can only create reminders for active task records.
To access the Reminder table, type reminder.do in the filter navigator. {#reminder-table__table_ndl_xgh_vz__entry__2}
| Field | Description |
|:-|:-|
| Task | Refers to the parent task record. |
| User | Specifies the user who has logged in to the system. |
| Remind me | Specifies the time before which the reminder must be sent. Available values are: 15 minutes, 30 minutes, 1 hour, and 2 hours. You can add values to this field as required. Note: Internally in the system, the value is always converted to minutes and then stored in the Remind me field. |
| Before | Refers to a date field on the parent task record. Note: The Activity due and SLA due fields are legacy fields with an UNKNOWN value that you can't use. You can only use the Due date and Follow up fields. Note the following details about using the Before field. * The parent task record must have a value in the field you specify. For example, if you select Due date, the parent task record must have a value in Due date before you can save the reminder. * You can use a date field other than Due date or Follow up by performing the following steps: 1. Select either Due date or Follow upin the Before field. 2. Save the reminder. 3. Find the reminder in a list view using one of the following methods: * In the parent task record, configure the form, and then add Reminders as a related list. * Navigate to reminder.do and search for the reminder. {#reminder-table__ul_mcf_gzq_rwb} 4. In the list view, change the Before field value to a different date field from the parent task. Use the field name and make sure the field has a value. For example, enter work_start to use the Actual start field instead. Note that you can't make additional changes on the reminder form without changing the Before field value back to either Due date or Follow up. {#reminder-table__ol_p4n_yyq_rwb} {#reminder-table__ul_cyh_fyq_rwb} |
| Using | Specifies the method by which the reminder must be sent. Available options are: Send an Email and Outlook Calendar. |
| Subject | Specifies the subject or the reason of the reminder. Maximum number of characters allowed on this field is 100. |
| Notes | Provides a space where you can enter your comments regarding the reminder. Maximum number of characters allowed on this field is 8000. |
[Table 1. Reminder table]
{#reminder-table__table_ndl_xgh_vz}
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