---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Change an Authenticator app

# Change an Authenticator app {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Generate a new code to change an Authenticator app on your device.

## Before you begin

You must have MFA enabled for your profile. You can enable it yourself on your user profile or your administrator can enable it for you.

Role required: none

## Procedure

1. Navigate to AllSelf-ServiceMy Profile.  
   Note:  
   You can also access your profile by clicking on your user name in the instance header.
2. In your user profile, click Muti-factor Authentication in the Related Links section.
3. Under Authenticator app, select the edit icon.  
4. In the Change authenticator code window, click Change.
5. Follow the directions on the screen to register the authenticator app with the device.

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