---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Configure role-based multi-factor criteria

# Configure role-based multi-factor criteria {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use role based multi-factor criteria to enforce Multi-factor authentication for all
users assigned to specific roles.

## Before you begin

Role required: adaptive_auth_admin

## Procedure

1. Navigate to AllMulti-factor AuthenticationMulti-factor Criteria.
2. In the Multi-factor Criteria list, open the Role-based multi-factor authentication record.
3. Use the Multi-factor Roles list to add or remove roles.

   | Option | Description |
   | Add a role | Double-click Insert a new row... and enter or select a role name. Click the Save Icon (![Save icon]()) to save the entry. |
   | Remove a role | Click the delete icon (![delete icon]()) to remove a role from the list. |
   |-|-|

   {#mfa-role-criteria__choicetable_w45_gnx_bpb}
4. Click Update.

## Result

Your instance enforces multi-factor authentication for all users who are members of the roles listed in the Multi-factor Roles list.  
Important:  
The record must be active to enforce role-based multi-factor authentication.

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