---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Real time anonymization

# Real time anonymization {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the real time anonymization(RTA) policy to anonymize data entries in real time.

## Real time anonymization Overview {#real-time-anonymization__section_kg5_ngt_dcc}

Role required: data_discovery_admin, data_privacy_admin

Users create an RTA policy by selecting real time anonymization in the [Anonymization Policies page](https://www.servicenow.com/docs/p1j6kJHZlo3NSfN2l4Sl4g "Configure an anonymization policy to specify which techniques are used when anonymizing your data."), and then selecting the appropriate data channel. For example you can use Virtual Agent with real time anonymization: create an anonymization policy with the Virtual Agent selected as its Data Channel.  
Columns from the [target tables](https://www.servicenow.com/docs/I1xVTzb7WT34xJKfvKEX~g "Target tables are only used when defining real time anonymization policies. They are the basis for which users can select tables and columns in the policy creation process.") may be selected for RTA, whereupon [active data patterns](https://www.servicenow.com/docs/hlv0Eq~iNgpBeuOvfRRy6Q "Active data patterns are only used for certain product capabilities.") are used and their policies applied to any valid record entries to the columns targeted for RTA. If an entry matches an active data pattern its associated [anonymization technique](https://www.servicenow.com/docs/RxD4wBfHN6MJfGRt42q2Xg "Create a data privacy technique configuration to customize how data privacy anonymizes your data.") will be used for anonymization.  
Tip:  
If you need to change the anonymization technique see [Configure Data Discovery patterns](https://www.servicenow.com/docs/hlv0Eq~iNgpBeuOvfRRy6Q "Active data patterns are only used for certain product capabilities.").

## Real time anonymization failures {#real-time-anonymization__section_mmh_tmt_dcc}

If an RTA policy fails, you can review its status with the [Real time anonymization failures](https://www.servicenow.com/docs/6dP5b7nFlDce5~OUDet~EQ "Review real time anonymization(RTA) failures.") table.