---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Verify and troubleshoot proxy server installation

# Verify and troubleshoot the Edge Encryption proxy server installation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
After your Edge Encryption proxy is
installed, you can verify the installation to locate problems or start and stop the
proxy.

## Before you begin

Role required: admin

## Procedure

1. Open the Edge Encryption proxy installer.
2. Select Verify Installation.
3. Click Proxy Directory and select the proxy directory.
4. Click Run Tests.  
   Test results display.
5. Select Next.  
   If an issue is encountered, you can move through the installer to correct the configuration. If no issues are encountered, the installer jumps to the Launch page. You can check the proxy status, stop the proxy, or start the proxy from the Launch page.
**Previous topic:** [Launch the Edge Encryption proxy server](https://www.servicenow.com/docs/u1CSln1sOp0lP5ZEz0Mk7Q "After an Edge Encryption proxy is installed and configured, you can start the proxy from the installer.")  
**Next topic:** [Install the Edge Encryption proxy server using the command line installer](https://www.servicenow.com/docs/Ii_ugta0~ZugFMrTZvZDXw "Manually install multiple Edge Encryption proxy servers in your network.")