---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Metrics

# Metrics {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Metrics of the machine identities.

## Timing and retention {#machine-identity-metrics__metrics_timing_and_retention}

Metrics and scores are computed once a day at 00:01 and don't include the current day. The list pages can therefore show data that is about one day ahead of the metrics.

Request records are flushed after 30 days. User tracker records are kept for 180 days.

## Unique API calls in last 7 days {#machine-identity-metrics__section_zt5_hyv_y2c}

The following results are unique API calls in the last 7 days. Records collected in this table are in real-time.  
Note:  
Accounts that have the Internal Integration User field set to <kbd class="ph userinput">true</kbd> in their `sys_user` record will not populate data in the Machine Identity Console.

## Machine identity accounts {#machine-identity-metrics__section_ed4_3yv_y2c}

The following results are the machine integration accounts used for integrations. Records collected in this table are in real-time.

## High Privilege machine accounts {#machine-identity-metrics__section_dzz_lyv_y2c}

The following results are the high privilege machine integration accounts used for integrations. Records collected in this table are in real-time.

## Requests that aren't counted {#machine-identity-metrics__metrics_requests_not_counted}

The following requests are excluded from metrics. All other requests are counted and shown in the Machine Identity Console.
{#machine-identity-metrics__table_mic_requests_not_counted__entry__2}

| Request type | Shown in the Machine Identity Console |
|-|-|
| Maintenance sessions | No |
| Impersonation sessions | No |
| Failed logins | No |
| Responses with status 400, 401, or 500 | No |
| MID Server traffic | No |
| Requests from internal IP addresses | No |
| GraphQL requests | No |
| OAuth requests that use the authorization code grant type | No |
[Table 1. Requests excluded from the Machine Identity Console]

{#machine-identity-metrics__table_mic_requests_not_counted}

The `sys_mi_resource_filter` table can include or exclude specific APIs.