---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Log user impersonation

# Log user impersonation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure glide.sys.log_impersonation to control if user-impersonating events are logged in your instance.
If glide.sys.log_impersonation is not set to the recommended value of true, then user-impersonating events are no longer logged.

Ensure that the property glide.sys.log_impersonation exists in the System Properties \[sys_properties\] table and is set to true. If the property does not appear in the System Properties
\[sys_properties\] table, add a new record.

## More information {#sc-log-user-impersonation__section_qhx_1b1_xwb}

{#sc-log-user-impersonation__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | glide.sys.log_impersonation |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | true |
| Default value | \<none\> |
| Fallback value | false |
| Category | [Error handling and logging](https://www.servicenow.com/docs/OL6kPg2cw7rT8Q~Y3nFUNg "The error handling and logging category addresses the quality and verbosity of logged information exposed to stakeholders.") |
| Security risk | * Severity score: 6.4 * CVSS score: Medium * Security risk details: ServiceNow's automated security detections and security investigation capabilities effectiveness is reduced. {#sc-log-user-impersonation__ul_g1g_3sf_xwb} |
| Dependencies and prerequisites | None |
| References | [Impersonating users](https://www.servicenow.com/docs/access?context=c_ImpersonateAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US) |
[ ]

{#sc-log-user-impersonation__table_ajc_b43_3kb}