---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Minimize reset password request success window duration

# Minimize reset password request success window duration {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The password_reset.request.success_window property controls the
number of minutes a user must wait to reset or change their password again after successfully
resetting the password. The user will be blocked to reset the password again for the specified
duration.
If the password_reset.request.success_window system property isn't set to the recommended value of <kbd class="ph userinput">1440</kbd> or less, then the opportunity of someone else abusing the password reset
functionality to gain unauthorized access to a user account is increased.

Ensure the property password_reset.request.success_window is set to <kbd class="ph userinput">1440</kbd> or less.

## More information {#sc-reset-password-request-success-window__section_wc1_cqn_phc}

{#sc-reset-password-request-success-window__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | password_reset.request.success_window |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Integer |
| Recommended value | An integer less than or equal to 1440 |
| Default value | \<none\> |
| Fallback value | 1440 |
| Category | [Authentication](https://www.servicenow.com/docs/b9CEYnMpryNiLMZU_fh~Tw "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Security risk | * Severity score: * CVSS rating: * Security risk details: {#sc-reset-password-request-success-window__ul_g1g_3sf_xwb} |
| Functional impact | None |
| Dependencies and prerequisites | None |
[ ]

{#sc-reset-password-request-success-window__table_ajc_b43_3kb}