---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Activate role based multi-factor authentication

# Activate role based multi-factor authentication {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the glide.authenticate.multifactor property to enforce
role-based multi-factor authentication (MFA) for all users assigned to specific
roles.
The glide.authenticate.multifactor system property enforces multi-factor authentication based on the roles assigned to the user. If this property is set to true, then it enforces
role-based multi-factor authentication for all users described in the Multi-factor Criteria \[multi_factor_criteria\] table. This table enforces multi-factor authentication based on the roles assigned to the user. If a user has been
assigned admin, security_admin or user_admin roles in the multi-factor roles list, MFA is enforced.

Ensure that the property glide.authenticate.multifactor is set to true and that the Multi-factor Criteria \[multi_factor_criteria\] table has a Role base multi-factor authentication record with the Active field set to true.

## More information {#sc-role-based-multi-factor-authentication__section_wc1_cqn_phc}

{#sc-role-based-multi-factor-authentication__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | * glide.authenticate.multifactor system property * Role base multi-factor authentication record on the Multi-factor Criteria \[multi_factor_criteria\] table {#sc-role-based-multi-factor-authentication__ul_fwy_gdh_p3c} |
| Configuration type | * System Properties (/sys_properties_list.do) * Multi-factor Criteria (/multi_factor_criteria_list.do) {#sc-role-based-multi-factor-authentication__ul_k4t_jdh_p3c} |
| Data type | * Boolean * Record configuration {#sc-role-based-multi-factor-authentication__ul_yvt_mdh_p3c} |
| Recommended value | * true * The Multi-factor Criteria \[multi_factor_criteria\] table record with sys_id <kbd class="ph userinput">d427668b73003300fdbd04fbc4f6a7b6</kbd> should be present, with the Active field selected. {#sc-role-based-multi-factor-authentication__ul_iwk_pdh_p3c} |
| Default value | \<none\> |
| Fallback value | * false * The Multi-factor Criteria \[multi_factor_criteria\] table record with sys_id <kbd class="ph userinput">d427668b73003300fdbd04fbc4f6a7b6</kbd> has the Active field unselected. {#sc-role-based-multi-factor-authentication__ul_mxl_tdh_p3c} |
| Category | [Authentication](https://www.servicenow.com/docs/b9CEYnMpryNiLMZU_fh~Tw "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Security risk | * Severity score: 5.7 * CVSS rating: Medium * Security risk details: Enforcing MFA based on roles strengthens authentication security and aligns with best practices for protecting privileged accounts. {#sc-role-based-multi-factor-authentication__ul_g1g_3sf_xwb} |
| Functional impact | Enabling this property improves the experience of the user. It acts as an extra layer of protection and security against compromised credentials. |
| Dependencies and prerequisites | None |
[ ]

{#sc-role-based-multi-factor-authentication__table_ajc_b43_3kb}