--- sourceDocument: Australia ServiceNow AI Platform user interface sourceDocumentLink: https://www.servicenow.com/docs/r/australia/platform-user-interface Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform user interface ft:clusterId : - platux bundleId : - platux workflow : - Platform --- # List of workspaces # List of workspaces {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of List of workspaces ServiceNow offers a variety of specialized workspaces designed to support specific users and address particular issues. Each workspace is a comprehensive suite of tools tailored for roles such as agents, case managers, auditors, resource managers, and IT professionals, enabling them to efficiently answer customer questions, resolve problems, and manage workflows. Show full answer Show less ## Key Features * **Workspace:** The default foundation workspace on the ServiceNow AI Platform, serving as the base for other targeted workspaces. * **Audit Workspace:** Provides audit supervisors and auditors a single-pane view to track audit timelines, budgets, resources, control testing, and task progress. * **Cloud Discovery Workspace:** Manages cloud operations comprehensively within the organization. * **CMDB Workspace:** Centralizes configuration management tasks, enabling users to search, explore CMDB health and activity, and access dashboards. * **Compliance Workspace:** Unifies policy, control objectives, issues, and policy exceptions management. * **Continuous Authorization and Monitoring:** Implements Risk Management Framework steps for informed security posture decisions. * **CSM Configurable Workspace:** Provides agents with customizable tools to resolve customer issues. * **Digital Portfolio Management Workspace:** Centralizes management of services, applications, and solution impacts across the platform. * **DEX Application \& Device Health:** Monitors performance, security, and compliance of the digital workplace. * **Enterprise Architecture Workspace:** Part of Application Portfolio Management, offering unified views for portfolio management, insights, and dashboards. * **Platform Analytics Workspace:** Manages all analytics related to the Next Experience platform. * **Resource Management Workspace:** Centralizes visibility of resource workloads for resource managers. * **Service Operations Workspace for ITSM and ITOM:** Configurable workspaces providing unified experiences for IT Service Management and IT Operations Management workflows. * **Workforce Optimization for ITSM:** Enables management of team skills, schedules, routing assignments, and performance monitoring. ## Key Outcomes By leveraging these targeted workspaces, ServiceNow customers can expect streamlined operations tailored to their specific roles and responsibilities. This enables improved efficiency in managing audits, cloud infrastructure, compliance, customer service, IT operations, resources, and workforce productivity---all within intuitive, role-specific interfaces. List of all workspaces ServiceNow offers to target specific users and issues. A workspace is a suite of tools that provides agents, case managers, help desk professionals, and managers with tools to help answer customer questions and resolve customer problems. ServiceNow provides many workspaces, each targeted to a specific user and issue. **List of workspaces** [Workspace](https://www.servicenow.com/docs/i7UoEpAN3tRKn2tFfFnENQ "The Configurable Workspace UI provides a suite of tools in a single, focused work area to help you answer customer questions and resolve issues.") : Workspace acts as the default workspace available on the ServiceNow AI Platform and provides the foundation for the targeted workspaces ServiceNow offers. [Audit Workspace](https://www.servicenow.com/docs/access?context=audit-management-overview-ws&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) : Audit workspace is a single-pane view for audit supervisors and auditors. View the overall audit timeline and status, track budget and resources for engagements, and trace high priority observations and issues. Monitor ongoing control testing and audit task progress. [Cloud Discovery Workspace](https://www.servicenow.com/docs/access?context=cow-landing-page&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) : Cloud Discovery Workspace offers a comprehensive solution to manage the cloud operations of your organization. [CMDB Workspace](https://www.servicenow.com/docs/access?context=cmdb-workspace&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) : CMDB Workspace is an efficient, central, and modernized way for you to work. Use CMDB Workspace to search and explore the CMDB, examine health and recent activity, and access various CMDB dashboards and tools to support tasks in your organization. [Compliance Workspace](https://www.servicenow.com/docs/access?context=grc-unified-compliance-workspace&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) : Compliance Workspace is a unified interface where you can manage all your tasks related to policies, control objectives, controls, issues, and policy exceptions. [Continuous Authorization and Monitoring](https://www.servicenow.com/docs/access?context=grc-cam-landing-page&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) : Continuous Authorization and Monitoring employs the seven steps defined by the Risk Management Framework (RMF) to allow you to make better-informed decisions about your security posture. [CSM Configurable Workspace](https://www.servicenow.com/docs/access?context=csm-workspaces-configure&version=australia&pubname=australia-customer-service-management&ft:locale=en-US) : CSM Configurable Workspace is a user interface that provides agents with the tools they need to answer customer questions and resolve customer issues. [Digital Portfolio Management Workspace](https://www.servicenow.com/docs/access?context=dpm-landing&version=australia&pubname=australia-it-service-management&ft:locale=en-US) : Manage and maintain all your solutions (services, service offerings, business applications, and application services) from a single location using the ServiceNow Digital Portfolio Management (DPM) Workspace. DPM pulls in data from across the ServiceNow platform so you see impacts in the context of solutions that you own or care about. [DEX Application \& Device Health](https://www.servicenow.com/docs/access?context=use-dex-console&version=australia&pubname=australia-it-service-management&ft:locale=en-US) : DEX Application \& Device Health is a centralized workspace, dedicated to monitoring the performance, security, and compliance of the digital workplace. [Enterprise Architecture Workspace](https://www.servicenow.com/docs/access?context=explore-eaw&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) : The Enterprise Architecture Workspace is part of the Application Portfolio Management (APM) application. The workspace is a unified interface with multiple views that help you manage your portfolio efficiently. You can use these views to stay up to date with your tasks, insights, tasks that need attention, portfolio health, and dashboards. [Platform Analytics Workspace](https://www.servicenow.com/docs/access?context=par-workspace&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) : Platform Analytics Workspace provides an Analytics Center for managing all Next Experience analytics. [Resource Management Workspace](https://www.servicenow.com/docs/access?context=rsrc-mgmt-wrkspc&version=australia&pubname=australia-it-business-management&ft:locale=en-US) : Resource Management Workspace helps Resource Managers have a centralized view of all work across all resources. [Service Operations Workspace for ITSM](https://www.servicenow.com/docs/access?context=sow-landing-page&version=australia&pubname=australia-it-service-management&ft:locale=en-US) : Service Operations Workspace is a configurable workspace that provides a unified experience for multiple IT Service Management and IT Operations Management workflows. Configure your agent experience using the easy-to-navigate interface of Service Operations Workspace for ITSM. [Service Operations Workspace for ITOM](https://www.servicenow.com/docs/access?context=sow-landing-page-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) : Service Operations Workspace is a configurable workspace that provides a unified experience for multiple IT Operations Management workflows. Configure your experience using the easy-to-navigate interface of Service Operations Workspace. [Workforce Optimization for ITSM](https://www.servicenow.com/docs/access?context=workforce-optimization-itsm-landing-page&version=australia&pubname=australia-it-service-management&ft:locale=en-US) : Manage and maintain the productivity of your workforce from a single location using Workforce Optimization for ITSM. Using this application, you can efficiently manage your team's skills and schedules, route work assignments to your team, and monitor their performance.