---
sourceDocument: Australia Proactive Service Experience Workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/proactive-service-exp-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Proactive Service Experience Workflows

ft:clusterId :

    - psew

bundleId :

    - psew

workflow :

    - Customer and Industry


---

# Getting started

# Getting started with Proactive Service Experience Workflows {#ariaid-title1}

Release version: Australia  
Updated July 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Proactive Service Experience Workflows and complete the required implementation steps.
{#getting-started-psew__table_tzn_xsw_tjc__entry__2}

| Task | Description |
|-|-|
| [Install Proactive Service Experience Workflows](https://www.servicenow.com/docs/uJ8SAaw67Ef1E8QtbhpM7Q "Install the Proactive Service Experience Workflows application on a development or test instance to access demo data and dependent plugins.") | Activate the Proactive Service Experience Workflows (sn_ind_tsm_sdwan). This plugin includes demo data and activates related plugins. |
| [Plugins installed with Proactive Service Experience Workflows](https://www.servicenow.com/docs/sBMGHtJeceko2_1481ry~Q "The Proactive Service Experience Workflows plugin activates several related plugins if they aren’t already active.") | See the list of related plugins activated when you activate the Proactive Service Experience Workflows plugin. |
[ ]

{#getting-started-psew__table_tzn_xsw_tjc}
* **[Install Proactive Service Experience Workflows](https://www.servicenow.com/docs/uJ8SAaw67Ef1E8QtbhpM7Q)**   
  Install the Proactive Service Experience Workflows application on a development or test instance to access demo data and dependent plugins.
* **[Plugins installed with Proactive Service Experience Workflows](https://www.servicenow.com/docs/sBMGHtJeceko2_1481ry~Q)**   
  The Proactive Service Experience Workflows plugin activates several related plugins if they aren't already active.