---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# ServiceNow Otto for Cloud Cost Management (CCM) release notes

# ServiceNow Otto for Cloud Cost Management (CCM) release notes {#ariaid-title1}

Release version: Australia  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow Otto for Cloud Cost Management (CCM) application brings agentic AI to Cloud Cost Management. See the following sections for release notes by version.

## About ServiceNow Otto for Cloud Cost Management (CCM) {#servicenow-otto-ccm-rn-static__servicenow-otto-ccm-rn-static-about}

* Automate repetitive cost optimization tasks and reduce workload on cloud cost managers.
* Analyze cloud spend trends using an AI-powered summarization.
* Optimize cloud costs using recommendations to reduce unnecessary spending.
{#servicenow-otto-ccm-rn-static__ul_azr_jtj_vkc}

See [AI in Cloud Cost Management](https://www.servicenow.com/docs/access?context=ai-ccm&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) for more information.{#servicenow-otto-ccm-rn-static__servicenow-otto-ccm-rn-static-about-2}

## Activation and other requirements {#servicenow-otto-ccm-rn-static__servicenow-otto-ccm-rn-static-requirements-activation}

Activation information{#servicenow-otto-ccm-rn-static__servicenow-otto-ccm-rn-static-activation-info}
:   Install ServiceNow Otto for Cloud Cost Management (CCM) by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#servicenow-otto-ccm-rn-static__servicenow-otto-ccm-rn-static-requirements-info-1}
{#servicenow-otto-ccm-rn-static__servicenow-otto-ccm-rn-static-requirements-info-1}{#servicenow-otto-ccm-rn-static__servicenow-otto-ccm-rn-static-activation-details}

## Version 1.0.0 {#ariaid-title2}

The ServiceNow Otto for Cloud Cost Management (CCM) version 1.0.0. introduces AI-powered summarization of cloud spend.

### What's new {#servicenow-otto-ccm-rn-2026-09__servicenow-otto-ccm-rn-2026-09-new}

[Make smarter cloud cost decisions with AI-powered summarization of cloud spend](https://www.servicenow.com/docs/access?context=spend-summary-otto-ccm&version=australia&pubname=australia-it-asset-management&ft:locale=en-US){#servicenow-otto-ccm-rn-2026-09__servicenow-otto-ccm-rn-2026-09-new-feature-1}
:   Get an AI-generated summary of your cloud spend trends, top cost drivers, and budget alignment with your selected filters and groupings. The Summarize button enables you to view month-over-month
    changes, commitments coverage, and the top five recommendations to reduce costs. Use these insights to make more informed decisions about your cloud spend.
{#servicenow-otto-ccm-rn-2026-09__servicenow-otto-ccm-rn-2026-09-new-list}

### Plugin information {#servicenow-otto-ccm-rn-2026-09__servicenow-otto-ccm-rn-2026-09-plugin-info}

New plugins{#servicenow-otto-ccm-rn-2026-09__servicenow-otto-ccm-rn-2026-09-new-plugins}

:   ServiceNow Otto for Cloud Cost Management (com.sn_now_assist_ccm): Enables cloud resource admins and users to use the capabilities of generative AI skills in Cloud Cost Management.{#servicenow-otto-ccm-rn-2026-09__servicenow-otto-ccm-rn-2026-09-new-plugin-1}

{#servicenow-otto-ccm-rn-2026-09__servicenow-otto-ccm-rn-2026-09-plugin-details}