---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/retail-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Enable service selector for Retail Task Management Core

# Enable service selector for Retail Task Management Core {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the service selector to set up multi-store case capabilities.

## Before you begin

Role required: admin{#rahi-rtmc-enable-service-selector__p-role-request-plugin}

## Procedure

1. Navigate to AllNow Experience FrameworkDeclarative ActionsList Actions.
2. Search for Case Type Selector under the Specify Client Action attribute.
3. Set Active to true.
4. Select Update.
5. Note:  
   For users on releases prior to Utah only, the following additional steps must occur:
   Navigate to AllSystem PropertiesAll Properties.
6. Search for the sn_csm_case_types.service_definition_select property.
7. Set Value to true to enable the 'Product Service Select' version of the Case Type Selector.
8. Select Update.

## Result

The service selector is now active within the CSM/FSM Configurable Workspace for use with Retail Task Management Core.

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