---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/retail-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Fulfill In-store operations cases and tasks in Retail Mobile

# Fulfill In-store operations cases and tasks in Retail Mobile {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Retail Mobile to review, track, and complete In-store operations cases and tasks generated from store plans.
* **[View your assigned In-store operations cases and tasks in Retail Mobile](https://www.servicenow.com/docs/syKCC0pxAf0JTqy3qJJS6g)**   
  Review all of your assigned In-store operations cases and tasks within Retail Mobile.
* **[Filter your In-store operations cases and tasks in Retail Mobile](https://www.servicenow.com/docs/99vBU0SJAeS7Frhnfn0xYg)**   
  Use the filter within Retail Mobile to limit displayed cases or tasks based on specified keywords.
* **[Work on an In-store operations case](https://www.servicenow.com/docs/rV9Z4S3JACbw3aDmPRyGWw)**   
  Work on an In-store operations case using Retail Mobile.
* **[Work on an In-store operations task in Retail Mobile](https://www.servicenow.com/docs/amf8_u0YXO6IU_IPvQY1Gw)**   
  Complete individual work items tied to a store case using Retail Mobile.
* **[Search for assigned cases and tasks using AI Search in Retail Mobile](https://www.servicenow.com/docs/GT2KL6409SROgq0AsNjJvQ)**   
  Use the Search function in Retail Mobile to find cases or tasks based on relevant keywords or descriptions.
* **[Complete a questionnaire for a store task on Retail mobile app](https://www.servicenow.com/docs/qPTp1wZGBUuBimnungKSVg)**   
  Complete task-based questionnaires for HQ-to-store communication directly on the mobile app.