---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/retail-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Monitor store plans

# Monitor a published store plan across multiple stores {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Audit or review previously published schedules as needed using the CSM/FSM Configurable Workspace.

## Before you begin

Role required: sn_rtl_hq_ops.agent, sn_rtl_hq_ops.agent_manager, sn_rtl_hq_ops.location_manager

## Procedure

1. In CSM/FSM Configurable Workspace, navigate to Store Plans.
2. Select All.
3. Select an existing plan.
4. Within the playbook, review the following steps:  
   * HQ cases
   * HQ tasks
   * Store cases
   * Store tasks
   * Affected stores
   {#rahi-retail-monitor-published-store-plan__ul_bkr_2kz_j3c}