---
sourceDocument: Australia Retail Industry
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/retail-industry

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Retail Industry

ft:clusterId :

    - rahi

bundleId :

    - rahi

workflow :

    - Customer and Industry


---

# Components installed with Store Audit Operations

# Components installed with Store Audit Operations {#ariaid-title1}

Release version: Australia  
Updated June 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference information for roles, tables, fields, and workspace configuration artifacts for Retail Store Audit Operations.

## Plugin dependencies {#rahi-store-audit-reference__plugin-dependencies}

{#rahi-store-audit-reference__table_a3t_sxr_1cc__entry__3}

| Plugin Name | Description | Plugin Dependencies |
|-|-|-|
| Retail Store Audit \[sn_rtl_store_audit\]  | The Retail Store Audit plugin enables store teams to plan, execute, and track audit activities. It facilitates the creation and management of audit tasks and allows teams to monitor compliance and progress. | * com.sn_retail_core * com.sn_retail_mobile * com.sn_multi_case_creation * com.snc.fsm_work_types * com.sn_rtl_str_plan_pb * com.sn_smart_ast_csm * com.snc.fsm_smart_asmt_questionnaire * com.sn_fsm_audit {#rahi-store-audit-reference__ul_jbw_y53_vjc} |
[ ]

{#rahi-store-audit-reference__table_a3t_sxr_1cc}

## Roles {#rahi-store-audit-reference__section_roles}

The application defines six scoped roles. All `sys_name` values are prefixed `sn_rtl_store_audit.`
{#rahi-store-audit-reference__table_roles__entry__3}

| Role sys_name | Display name | Contains roles |
|-|-|-|
| `sn_rtl_store_audit.plan_author` | Audit Plan Author | `sn_task_plan.creator`, `sn_task_plan.delete`, `sn_task_plan.report_viewer`, `sn_case_creation.org_editor`, `sn_fsm_smart_asmt.questionnaire_feature_author`, `sn_fsm_audit.author` |
| `sn_rtl_store_audit.auditor` | HQ Auditor | `sn_retail.support_agent`, `questionnaire_user`, `sn_fsm_audit.auditor` |
| `sn_rtl_store_audit.location_auditor` | Location Auditor | `sn_retail.associate_fulfiller`, `questionnaire_user`, `sn_fsm_audit.auditor` |
| `sn_rtl_store_audit.audit_manager` | HQ Audit Manager | `sn_smart_asmt.assessment_reader`, `sn_rtl_store_audit.auditor` |
| `sn_rtl_store_audit.location_audit_manager` | Location Audit Manager | `sn_smart_asmt.assessment_reader`, `sn_retail.manager_fulfiller`, `sn_rtl_store_audit.location_auditor` |
| `sn_rtl_store_audit.admin` | Audit Admin | `sn_task_plan.admin`, `sn_rtl_store_audit.plan_author`, `sn_fsm_planned_wm.planned_work_admin`, `sn_fsm_audit.admin` |
[Table 1. Scoped roles]

{#rahi-store-audit-reference__table_roles}

## Tables {#rahi-store-audit-reference__section_tables}

{#rahi-store-audit-reference__table_introduced__entry__4}

| Display name | sys_name | Extends | Number prefix |
|-|-|-|-|
| Store Audit Case | `sn_rtl_store_audit_case` | `sn_retail_case` | SAC |
[Table 2. Tables introduced by this application]

{#rahi-store-audit-reference__table_introduced} {#rahi-store-audit-reference__table_r11_1gd_wjc__entry__4}

| Display name | sys_name | Extends | Number prefix |
|-|-|-|-|
| Audit Task | `wm_audit_task` | `wm_task` | SACTK |
[Table 3. Tables additionally used by this application]

{#rahi-store-audit-reference__table_r11_1gd_wjc}  
Note:  
`wm_audit_task` is an out-of-the-box FSM Audit table, not a custom extension introduced by this application.
**Related concepts**   

* [Retail Store Audit Operations](https://www.servicenow.com/docs/5LK7S0QSoeABzmCgsv8yXQ "Retail Store Audit Operations lets Plan Authors publish structured audit plans that automatically generate Store Audit Cases and Audit Tasks for field Auditors to complete across selected store locations.")  
**Related tasks**   

* [Complete a store audit](https://www.servicenow.com/docs/~JAw1P4yWcMcewTXuobuRw "As an Auditor, open your assigned Store Audit Case in CSM/FSM Workspace, record observations, complete each Audit Task, then close the Store Audit Case.")