---
sourceDocument: Australia Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Remediate AI exposure tasks in Employee Center

# Resolve tasks for AI assets in Employee Center {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Resolve the finding or request an exception from Employee Center AI posture findings.

## Before you begin

The AI Security Exposure Management application and at least one AI posture-finding integration must be activated. Employee Center must be deployed in the instance.{#ai-security-exposure-management-employee-task__ai-security-exposure-management-employee-task-prereq-1}

Only the Zenity AI exposure integration is currently supported for import of AI posture findings.

Roles required: sn_vul.vulnerability_admin, sn_sec_ai.vulnerability_admin, admin{#ai-security-exposure-management-employee-task__ai-security-exposure-management-employee-task-prereq-3}

## Procedure

1. To configure the workflow, navigate to the USEM workspace and select the administration module (gear icon).
2. Select the Advanced settings card.  
   This card is visible only if you have the sn_vul.vulnerability_admin, sn_sec_ai.vulnerability_admin, or admin role.
3. In the left navigation, select AI Security Exposure Management.
4. Activate AI exposure tasks by configuring the following properties.  
   * sn_sec_ai.create_employee_tasks_ai_posture - Toggle that enables the creation of employee tasks for AI posture findings.
   * sn_sec_ai.employee_task_filter_ai_posture - Filter that is evaluated against incoming posture findings.

   Only the Zenity AI exposure integration is currently supported for import of AI posture findings.
5. Verify that AI posture findings are processed correctly.  
   When an AI posture finding is imported, the finding is checked against the filter in the sn_sec_ai.employee_task_filter_ai_posture property.  
   If the finding is determined to be eligible, the owner metadata is retrieved from the Discovered AI Asset. If the imported owner metadata can be correlated with a sys_user record, for example, the emails align, an AI exposure task is created and assigned to the correlated sys_user.  
   Note:  
   If you want to further limit which posture findings are eligible, you can update the sn_sec_ai.employee_task_filter_ai_posture system property. However, the admin role is required to update system properties.
6. As a user, navigate to Employee Center to review your assigned AI exposure tasks.
7. Select My Tasks.
8. Open the task associated with the posture finding.
9. Review the issue summary, the affected agent, tool, or prompt, the severity, the source tool, and the recommended remediation steps.
10. Take action on the task by resolving the finding or requesting an exception.
    * To fix the issue yourself, correct the configuration in the source platform, such as Microsoft Copilot Studio, then select Resolve on the task.
    * To request an exception instead, select Request exception, enter a justification in the Justification field, then submit the request.

## Result

Selecting Resolve sets the finding to Resolved. Selecting Request exception creates an exception request on the finding and
routes it through the existing USEM exception approval workflow. The employee can see the request status reflected on the task.{#ai-security-exposure-management-employee-task__ai-security-exposure-management-employee-task-result-1}

## What to do next

The finding moves through the following states based on the task outcome and the next integration run with the source AI security tool.{#ai-security-exposure-management-employee-task__ai-security-exposure-management-employee-task-postreq-1}
{#ai-security-exposure-management-employee-task__ai-security-exposure-management-employee-task-table-1__entry__3}

| Current state | Trigger | Resulting state |
|-|-|-|
| Open | The owner opens the assigned task in Employee Center. | In progress |
| In progress | The owner selects Resolve. | Resolved |
| In progress | The owner requests an exception, and the request is approved. | Deferred |
| In progress | The owner requests an exception, and the request is rejected. | Open (the task remains actionable) |
| Resolved | The next integration run confirms the finding is no longer present. | Closed |
| Resolved | The next integration run finds the issue still present. | Open (the task reopens and the owner is notified) |
[Table 1. AI posture finding state transitions]

{#ai-security-exposure-management-employee-task__ai-security-exposure-management-employee-task-table-1}