---
sourceDocument: Australia Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Using the AI guardrails helper skill and agentic workflow

# Using the AI guardrails helper skill and agentic workflow {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The AI guardrails helper skill and agentic workflow can help you understand finding types, associated guardrails, and how guardrails map to findings. See what type of findings you have, understand the guardrails associated
with findings, and see why the skill to mapped guardrails to particular findings.

## AI guardrails helper skill and agentic workflow overview {#ai-security-exposure-skill-agent__section_azz_n1z_q3c}

To use the AI guardrails helper skill and agentic workflow, you must install the ServiceNow Otto for Unified Security Exposure Management application (sn_vul_ai).

Roles required are sn_vul.vulnerability_admin or sn_vul.vulnerability_analyst admin

The AI Guardrails Helper is a combination of an AI skill and an AI agent. Together, they can help you identify existing mitigations in the form of guardrails for AI validation findings and automatically defer the findings
with guardrails already mapped or create exception rules to auto-defer future findings.

The Now Assist panel must be activated. For more information, see [Activate the ServiceNow Otto panel standard chat](https://www.servicenow.com/docs/access?context=activate-now-assist-panel&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

See [Use the AI guardrails helper skill](https://www.servicenow.com/docs/CHMGFK2HYENTW64UxSy4Kw "This AI skill can help you identify finding types, understand the guardrails that might be already mapped to findings, and see why they were selected by the skill to map to specific findings. This information can help you determine which findings might be already mitigated or deferred for later review or remediation.") and [Use the AI guardrails helper agentic workflow](https://www.servicenow.com/docs/iQh3Vd3kjtg5IXKa1bucAw "Use the AI agent to ask about the guardrails that were identified by the AI skill component in the AI Guardrails Helper, automatically defer findings with existing mitigations in the form of guardrails, or create exception rules to auto-defer future findings.") for steps to use the skill and the agentic workflow.
* **[Use the AI guardrails helper agentic workflow](https://www.servicenow.com/docs/iQh3Vd3kjtg5IXKa1bucAw)**   
  Use the AI agent to ask about the guardrails that were identified by the AI skill component in the AI Guardrails Helper, automatically defer findings with existing mitigations in the form of guardrails, or create exception rules to auto-defer future findings.
* **[Use the AI guardrails helper skill](https://www.servicenow.com/docs/CHMGFK2HYENTW64UxSy4Kw)**   
  This AI skill can help you identify finding types, understand the guardrails that might be already mapped to findings, and see why they were selected by the skill to map to specific findings. This information can help you determine which findings might be already mitigated or deferred for later review or remediation.
* **[Components installed with AI Security Exposure Management](https://www.servicenow.com/docs/dlh3L0iNSGIcnunUnnbeyg)**   
  Components installed with the AI Security Exposure Management application.