---
sourceDocument: Australia Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Configure a skill

# Configure a skill for ServiceNow Otto for Security Incident Response (SIR) {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure and review the details for a skill in the Guided Setup. You can edit and reactivate a skill from the
Guided Setup.

## Before you begin

Note:  
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

Role required: sn_si.admin

## About this task

Important:  
Some generative AI skills, AI agents, and agentic workflows are turned on by default. For more information, see [AI agents, skills, and agentic workflows on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

## Procedure

1. Navigate to AdminAI Admin HubAI Skills.
2. Select TechnologySecurity Operations.
3. Select Edit for the skill you want to configure, and follow the Guided Setup.  
   You can edit only the active options in the left panel and the editable options might vary for individual skills. For more configurable options, copy a skill and customize it. For more information, see [Customize a skill](https://www.servicenow.com/docs/XvdhCh9aFeSYEcFb~07g7Q "Customize some of the input fields of a generative AI skill to suit the requirements of your environment.").
4. Select Review and Activate to review your inputs and activate the skill.
5. Select Done to complete the configuration.  
   The modified skill is active and available for use.
* **[Configure the Security incident quality assessment skill](https://www.servicenow.com/docs/7lHR2ftpG04YBmsmbZfXcQ)**   
  Add natural language rule sets to the Security incident quality assessment skill. Security analysts use these rules to generate a quality assessment report for security incidents.
* **[Configure the Security incident resolution plan skill](https://www.servicenow.com/docs/qvGxIztHKyFsJ55A18r_kw)**   
  Add your existing runbooks to the resolution plan generation skill. The runbooks provide additional context to the resolution plan generation skill.

*[\>]: and then