---
sourceDocument: Australia Security Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/security-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Working with Reports in TISC

# Working with Reports in TISC {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
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This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Working with Reports in TISC

The Reports module in the Threat Intelligence Library (TISC) enables ServiceNow customers to create, manage, and publish reports based on threat intelligence data.
These reports help analysts generate structured, shareable insights and are categorized intoCase ReportsandIntelligence Reports.
The module supports previewing, publishing, sharing via email, and downloading of reports, facilitating effective threat intelligence communication.
Show full answer Show less  

## Case Reports

Case Reports focus on individual cases using designated templates that automatically pull data from case-specific fields, related records, and intelligence. Access to these reports is tightly controlled---only authorized users or groups with permissions for the case can view or interact with the reports. Case Reports maintain the structure and capabilities consistent with existing Cyber Threat Intelligence (CTI) case reporting. They appear under both the All Reports and Case Reports views, providing secure, detailed documentation for case investigations.

## Intelligence Reports

Intelligence Reports offer greater flexibility, allowing analysts to generate structured reports from any threat intelligence available in the library, independent of cases. Using Intelligence Report templates, analysts can incorporate data through library lists, record selection tools, slash commands, and table insertion options to customize report content.

**Slash commands** enhance report creation by enabling quick insertion of dynamic content such as:

* **Mention Count:** Inserts total record counts from supported tables (e.g., Observable, Indicator, Malware, Threat Actor, Vulnerability).
* **Select a Record:** Allows browsing and selecting specific records from supported tables to include their values in the report.
* **Select a User:** Enables insertion of any system user into the report.

Intelligence Reports are listed under All Reports and Intelligence Reports views, providing comprehensive visibility across threat intelligence data.

## Report Management

* **View All Reports:** Displays a list of all reports in the Threat Intelligence Library.
* **View/Create Case Reports:** Allows viewing existing case reports and creating new ones based on case data.
* **View/Create Intelligence Reports:** Enables viewing and generating intelligence reports using published templates and dynamic data insertion.
* **View My Reports:** Shows reports created by the current user for easy access and management.

## Practical Benefits for ServiceNow Customers

By leveraging the TISC Reports module, customers can efficiently document and share threat intelligence findings in a standardized and secure manner. Case Reports support detailed case investigations with strict access controls, while Intelligence Reports offer customizable reporting capabilities for broader intelligence analysis. The use of slash commands and templates streamlines report creation, improving analyst productivity and ensuring reports are comprehensive and tailored to organizational needs.  
The Reports module in the Threat Intelligence Library section enables you to create, manage, and publish reports that use any intelligence available in the Threat Intelligence Library.

Reports in the threat intelligence library are categorized into case reports and intelligence reports.

They support key capabilities such as previewing, publishing, sharing via email, and downloading. These reports provide analysts with a structured and shareable format for threat intelligence reporting.

## Case Reports {#tisc-reports-lib-view__section_eht_lrm_khc}

Case Reports contain information specific to an individual case. Using the case designated templates, analysts can generate reports that automatically pull data from the fields, related records, and intelligence within the selected
case.

Access to the Case Reports is strictly controlled. Only users or groups with permission to access the case can view or interact with its reports. Without the appropriate permissions, the report and its contents are not accessible.

Case Reports follow the same structure and capabilities as the existing CTI case reporting. For more information, see [Configure report templates](https://www.servicenow.com/docs/uYVIJqec8KpjIitfOTKLsg "Report templates in TISC help you generate standardized reports for cases and threat intelligence investigations. Use these templates to track ongoing security investigations and communicate threat information to different audiences."). These case reports appear in All Reports and Case Reports views of the threat intelligence library Reports module providing a
structured and secure result for case level investigations.

## Intelligence Reports {#tisc-reports-lib-view__section_qjk_ftm_khc}

Intelligence Reports provide a flexible way to generate structured reports using any available threat intelligence from the Threat Intelligence Library. Using templates of the Intelligence Report category,
analysts can create reports that incorporate data from library lists and specific intelligence objects without depending on a case.

Unlike Case Reports, Intelligence Reports do not display case-specific fields or records. Instead, analysts can use record selection tools, slash commands, and table insertion options to customize the content of the report.

Slash commands in the threat intelligence report allow you to quickly insert dynamic content such as record counts, specific records, or system users into a report.  
The following describes the usage of slash commands available within the Intelligence Report Editor.{#tisc-reports-lib-view__table_bqn_lgf_nhc__entry__4}

| Slash Command | Usage | Wokflow | Supported Tables |
|-|-|-|-|
| Mention Count | When you select this option, you can choose a table from the Supported Tables list to add the total record count to the report. | 1. Select Mention Count from the slash command menu. 2. Choose a table from the supported table list. 3. The application inserts the total records count for the selected table into the report. | * Observable * Indicator * Attack Pattern * Campaign * Course of Action * Identity * Infrastructure * Intrusion Set * Location * Malware * Malware Analysis * Marking Definition * Object Sighting * Observed Data * Threat Actor * Threat Event * Threat Grouping * Threat Note * Threat Opinion * Threat Report * Tool * Vulnerability * Data Component * Data Source {#tisc-reports-lib-view__ul_ptg_phf_nhc} |
| Select a Record When you navigate to an observable and type "/", an option to select a corresponding fields appears. This allows you to browse and search the available fields for that record. Selecting a field automatically inserts its value into your input. The following is the screen shot that illustrates the navigation of selecting a record(s) using slash command. | You can select a table from the provided Supported Tables list, and once selected, a drop down menu will display all the available records in that table, allowing you to choose the desired record. | 1. Select Mention Count from the slash command menu. 2. Choose a table from the supported table list. 3. The application inserts the total record count for the selected table into the report. | * Observable * Indicator * Attack Pattern * Campaign * Course of Action * Identity * Infrastructure * Intrusion Set * Location * Malware * Malware Analysis * Marking Definition * Object Sighting * Observed Data * Threat Actor * Threat Event * Threat Grouping * Threat Note * Threat Opinion * Threat Report * Tool * Vulnerability * Data Component * Data Source {#tisc-reports-lib-view__ul_ptg_phf_nhc} |
| Select a User | By selecting this option, you can choose any individual from the list of system users to include in the report. | 1. Select Select a User from the slash command menu. 2. Choose a user from the system user list. 3. The selected user is inserted into the report. | NA |
[ ]

{#tisc-reports-lib-view__table_bqn_lgf_nhc}  
Figure 1. Record selection using Slash Command

Reports include pre-defined templates, tables offering a comprehensive view of relevant intelligence.

Intelligence Reports appear in the All Reports and Intelligence Reports views of the threat intelligence library Reports module.
* **[View All Reports](https://www.servicenow.com/docs/eJd01tvlm_szpI8kQeoc4w)**   
  Use this section to view all the list of reports.
* **[View Case Reports](https://www.servicenow.com/docs/wGvsg0OjDvlZuN41JMFavA)**   
  View Case Reports.
* **[Create Case Reports](https://www.servicenow.com/docs/UpW7Jo3k21MX2XfmbENowQ)**   
  Create a case report from the Reports module in Threat Intel Library.
* **[View Intelligence Reports](https://www.servicenow.com/docs/Vc7RFl3_RCp7mib3b1c6cQ)**   
  View intelligence reports.
* **[Create an intelligence report](https://www.servicenow.com/docs/6WZaLbseVf60ISvr5nUnDQ)**   
  Create an intelligence report from the Reports module in the Threat Intelligence Library by using a published intelligence template and populating it with intelligence from library lists and slash commands, independent of a case.
* **[View my reports](https://www.servicenow.com/docs/nW7Y1pJJVjxOVY2cvGp7Jw)**   
  View the reports that you created.

**Related concepts**   

* [Observables](https://www.servicenow.com/docs/TpRZ5xJslvI75bF2VSkHlw "Observables represent stateful properties (such as the MD5 hash of a file or the value of a registry key) or measurable events (such as the creation of a registry key or the deletion of a file) that are pertinent to the operation of computers and networks.")
* [Indicators](https://www.servicenow.com/docs/Vt9vRBU0WKDaohaALNYAZA "Indicators are artifacts observed on a network or operating system that are likely to indicate an intrusion. Typical IoCs are virus signatures and IP addresses, MD5 hashes of malware files or URLs, or domain names.")
* [Threat Entities](https://www.servicenow.com/docs/frmc_5b8GD1hi8oHyHRbKA "The Threat Entities module provides structured records used to manage threat intelligence objects in the TISC. These records align with STIX domain object concepts and help standardize how threat activity is documented and analyzed.")
* [Other Objects](https://www.servicenow.com/docs/Mm3MU9o5tc7NXV5ioctVoA "Define and manage data classifications within TISC.")
* [Vulnerability Artifacts](https://www.servicenow.com/docs/mWK6AUMFzZ1KgbP~zosWLQ "A Vulnerability is a weakness or defect in a software or hardware component that attackers exploit. Vulnerabilities apply for STIX 2.x.")
* [MITRE-ATT\&CK repository](https://www.servicenow.com/docs/ku1Y8HlYCrL_WVXzCVI5aw "The MITRE-ATT&CK repository stores MITRE data separately from Threat Intel Library data in the Intelligence Library.")
* [Relationships Objects](https://www.servicenow.com/docs/J~q6TTZl8g7YV7RLAD7Iqw "Use the relationships objects to link together two observables or an observable and SDO to explain how they relate to each other.")
* [Potential Relationships](https://www.servicenow.com/docs/Xwr1amghwyW_~JIz1oUIsA "The application uses automated correlation to establish potentially possible relationships between two SDOs, two Observables or an observable and SDO.")
* [Vulnerability relationship mapping](https://www.servicenow.com/docs/EqW4oDZ3kuGXvZxjXcvZIw "Use many-to-many (M2M) relationship records to map connections between vulnerabilities and other entities.")  
**Related tasks**   

* [View RSS Feeds](https://www.servicenow.com/docs/9gDqem16jDBh5GzTMlDgkQ "A threat intelligence feed is a real-time, continuous data stream that gathers information related to cyber risks or threats. RSS Feeds provides an easy way to stay up to date with your favorite security blogs or latest cyber security news.")