---
sourceDocument: Australia Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/service-exchange

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Install for consumers

# Install Service Exchange for Consumers {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
If you have an admin role, you can install the Service Exchange for Consumers application. The application includes demo data and installations that are related to ServiceNow® Store applications and plugins.

## Before you begin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).

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Role required: admin

## About this task

The following plugins are installed with the Service Exchange for Consumers application:

* sn_sb
* sn_sb_rps
* sn_transport
* com.glide.hub.process.sync
* com.snc.ihub_spoke_util_pack
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Apart from these, several components including roles, business rules, tables, and flows are also installed. For more information about the components that are installed with this application, see [Components installed with Service Exchange for Consumers](https://www.servicenow.com/docs/PP7BfK~_kg7f2ogtemMdhw "Several types of components are installed with activation of the Service Exchange for Consumers application including tables, user roles, and business rules.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Service Exchange for Consumers application by using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you can't find the application, you might have to request it from the ServiceNow Store.

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
3. If demo data is available and you want to install it, click Load demo data.  
   Demo data comprises sample records that describe the application features for common use cases. Load demo data when you first install the application on a development or test instance.  
   Important:  
   If you don't load the demo data during installation, it's unavailable to load later.
4. Select Install.
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