---
sourceDocument: Australia Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/service-exchange

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Service Exchange for Consumers

# Service Exchange for Consumers {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Service Exchange for Consumers application to seamlessly interact and collaborate with your providers.

## Service Exchange overview {#service-bridge-consumers-landing-page__section_pfs_bgw_gzb}

As a consumer, you can:

* Review remote catalog items entitled to you from your local catalog and send requests to your provider for fulfillment.
* Bidirectionally integrate your tasks with your provider's tasks.
* Receive proactive tasks from providers for transparency and collaboration.

{#service-bridge-consumers-landing-page__ul_l11_y5d_jmb}

|-|-|
| [Configure for consumersLearn how to install and configure Service Exchange for consumers.](https://www.servicenow.com/docs/5q4sP0uQKBR5aNo1o7dw2g "As a consumer, follow these steps to set up the Service Exchange for Consumers application in your own instance.") | [Use for consumersLearn how to use Service Exchange for consumers.](https://www.servicenow.com/docs/RwfN~ZPEc764HliFhaWHUg "As a consumer, learn how to use Service Exchange to activate various entitlements to fulfill your requirements.") |
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{#service-bridge-consumers-landing-page__table_k52_dyx_yxb}