---
sourceDocument: Australia Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/service-exchange

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Create variables for RRPs

# Create variables for remote record producers for Providers {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Create variables for a remote record producer (RRP) in Service Exchange for Providers application.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllService Exchange ProviderAdministrationRemote Catalog Items.
2. Click a record producer that you want to create variables for.
3. Click the Variables tab in the Related List and then click New.
4. On the form, fill in the fields.  
   {#service-bridge-v2-assign-variables-ser-defn__table_brn_vgs_jmb__entry__2}

   | Field | Description |
   |-|-|
   | Type | Supported variable types are as follows: * Attachment * Break * CheckBox * Container End * Container Split * Container Start * Date * Date/Time * Duration * Email * HTML * IP Address * Label * List Collector * Lookup Multiple Choice * Lookup Select Box * Masked * Multiline text * Multiple Choice * Numeric Scale * Reference * Requested For * Rich Text Label * Select Box * Single Line Text * URL * Wide Single LineText * Yes/No {#service-bridge-v2-assign-variables-ser-defn__ul_dkt_ftj_rqb} If you use unsupported variables, Service Exchange might not integrate the data in the right format. |
   | Catalog item | Catalog item that uses the variable. |
   | Application | This is a read only field and is set by default based on the application scope. |
   | Mandatory | Option for making the variable mandatory as part of the ordering process. Note: This behavior is applicable only on a page load. You can change it by using client APIs. |
   | Active | This is a read only field and is enabled based on the Publish, Retire, or Edit actions. |
   | Order | Placement order of the variable on the catalog item page. You organize the variables from top to bottom, and from the least to the greatest order value. For example, a variable with an order value of 1 is placed ahead of other variables with higher-order values. |
   | Question | Question that you can ask users who are ordering the catalog item to obtain related information. |
   | Name | Name to identify the question. Note: If this field is empty, its value is auto-populated based on the Question field for all variable types except Break, Container Split, and Container End. |
   | Tooltip | Tooltip text to display when users point to the variable. Enter a brief note to describe the purpose of the question. |
   | Example Text | Question field hint that appears before a user enters a value. You can use a hint for the following variables: * IP Address * Email * URL * Single Line Text * Wide Single Line Text * Multiline Text * Date * Date/Time {#service-bridge-v2-assign-variables-ser-defn__ul_qx2_cj2_cz} |
   | Type Specification | Values specific to the type of variables. You can add scripts by selecting Use reference qualifier condition as Advanced. |
   [Table 1. Variable Record form]

   {#service-bridge-v2-assign-variables-ser-defn__table_brn_vgs_jmb}
5. **Optional:** Add scripts in the variable.
   1. On the Variable form, in the Type drop-down menu, select Reference.
   2. In the Type Specifications tab, select the Use reference qualifier as Advanced.
   3. In the Reference qualifier text field, add your scripts.
   {#service-bridge-v2-assign-variables-ser-defn__substeps_ccv_jdj_ydc}
6. Click Submit.  
   Repeat the process to create additional variables for the same remote record producer.

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