---
sourceDocument: Australia Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/service-exchange

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Configure for providers

# Configure Service Exchange for Providers {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
To set up and configure the Service Exchange for Providers application, follow these steps.

## Pre-installation checks {#service-bridge-v2-configure-provider__section_k4t_tmm_dcc}

Check glide.servlet.uri property: Ensure that the `glide.servlet.uri` property in the Glide instance is set to the correct instance URL. An issue can occur when an instance is cloned from
production, but still refers to the production URL for the `glide.servlet.uri` property.
{#service-bridge-v2-configure-provider__table_xkj_nxd_yxb__entry__2}

| Task | Link |
|-|-|
| Install the Service Exchange for Providers application. | See [Install Service Exchange for Providers](https://www.servicenow.com/docs/tQNR8fFNBEBa6INiRmwunQ "If you have an admin role, you can install the Service Exchange for Providers (sn_sb_pro) application. The application includes the demo data and installations that are related to ServiceNow Store applications and plugins."). |
| Set up a new provider record. | See [Set up a Service Exchange provider record](https://www.servicenow.com/docs/mem1m9g~TOtUn4FJQdN22g "Set up a new provider record to establish a unique identifier for the Service Exchange for Providers (sn_sb_pro) application."). |
| Assign Service Exchange roles for providers. | See [Personas for providers](https://www.servicenow.com/docs/xASytCD1Nq8MRIUCKfNCWw "Learn about the roles, skills, and tasks for the different users in the Service Exchange for Providers application."). |
| Create catalog personas. | See [Create catalog personas](https://www.servicenow.com/docs/P2cWMK4__zAWWkSbB_AjUQ "Create catalog user personas to control the catalog items that consumers can access on their instance."). |
| Create remote choice definitions. | See [Create remote choice definitions in Service Exchange for Providers](https://www.servicenow.com/docs/JpmICBnUORmXoTG~VMvRVw "As a provider, define remote choice fields that allow consumers to retrieve choice data from their instances in real time.") |
| Create remote catalog items. | See [Create remote catalogs in Service Exchange for providers](https://www.servicenow.com/docs/n6IwoyxokmokBNbfkJhJKw "As a provider, you can create remote catalogs to automate the task fulfillment process for your consumers."). |
| Create remote task definitions. | See [Create a remote task definition in Service Exchange for Providers](https://www.servicenow.com/docs/Vj9nFKgIkITZh~ngpuelpQ "As a provider, create remote task definitions (RTD) that trigger the assignment of a remote task."). |
| Create transforms. | See [Create a transform in Service Exchange](https://www.servicenow.com/docs/DfPfU5OFPgJ3~beVMHEZ_Q "As a provider or a consumer, create a transform in Service Exchange to integrate tasks between connected instances."). |
| Update Authorized Users settings. | See [Update settings for authorized users](https://www.servicenow.com/docs/om67kUJCNmPug0xbbGtgUQ "As a provider, you can configure the settings for Authorized Users who have been created on the consumer's instance.") |
[Table 1. Setting up Service Exchange for Providers]

{#service-bridge-v2-configure-provider__table_xkj_nxd_yxb}

If you're a consumer, see [Configure Service Exchange for Consumers](https://www.servicenow.com/docs/5q4sP0uQKBR5aNo1o7dw2g "As a consumer, follow these steps to set up the Service Exchange for Consumers application in your own instance.").
**Related concepts**   

* [Configure Service Exchange for Consumers](https://www.servicenow.com/docs/5q4sP0uQKBR5aNo1o7dw2g "As a consumer, follow these steps to set up the Service Exchange for Consumers application in your own instance.")  
**Related reference**   

* [Service Exchange](https://www.servicenow.com/docs/XqARZO49NVbQB9foYdmReg "ServiceNow Service Exchange connects multiple ServiceNow instances to provide seamless support and service experiences across the ecosystem, from enterprise customers to suppliers and system integrators. Service Exchange provides a frictionless experience that makes it easy to collaborate and process requests while giving users the convenience of working in their own ServiceNow instance.")