---
sourceDocument: Australia Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/service-exchange

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Request FDS offerings from a consumer

# Request foundation data sync offerings from a consumer {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Request a foundation data sync (FDS) offering from your consumer to receive foundational data.

## Before you begin

Role required: admin (sb_admin)

## About this task

Browse and request FDS offerings that consumers have published. After you submit a request, the consumer is notified and can acknowledge your request.

## Procedure

1. Navigate to AllService Exchange ProviderRequest FDS Offerings.
2. From the Offerings drop-down menu, select your consumer.
3. From the list of offerings, select an offering.  
   You can select more than one offering to request multiple datasets from the same consumer.
4. In the Additional details section, specify the sync interval and UTC time to define the data sync schedule.  
   The sync interval determines how frequently data is synchronized from the consumer instance to your provider instance.
5. In the Share any additional changes to the offering field, add information about any changes you want.  
   Use this field to communicate specific requirements or customizations to the consumer, such as additional field mappings or filter conditions.
6. Select Submit.

## Result

A provider offering request is created. After the provider offering is created, a corresponding record is generated in your consumer's instance.

The request state displays as Received until the consumer acknowledges it. If the consumer has enabled auto-acknowledge, and you'll receive a sample payload automatically and the state changes to Work In Progress. Otherwise,
you must wait for the consumer to acknowledge your request.

## What to do next

[Validate FDS subscriptions items as a provider](https://www.servicenow.com/docs/UG5_KHJ2hyt_RNC0vEE9eg "Configure the sample data received from the consumer to validate a foundation data sync (FDS) subscription item.")
**Related concepts**   

* [Foundation data sync](https://www.servicenow.com/docs/klGBSQhfqp3KVzVrw7ExYg "Foundation data sync (FDS) enables structured, periodic data sharing from provider to consumer and consumer to provider instances. FDS ensures that both providers and consumers can share and receive accurate, up‑to‑date foundational data, supporting better service delivery and operational alignment.")
* [Configuring inbound foundation data sync as providers](https://www.servicenow.com/docs/wL~ClDAvOW7FCunNp3bjFg "As a provider, receive the foundation data from your provider using foundation data sync (FDS).")
* [Configure outbound foundation data sync as consumers](https://www.servicenow.com/docs/ytERBiqNSAbHkISqYlcNMg "Foundation data sync (FDS) consumers share foundational data with a provider by creating FDS definitions, acknowledging requests, and publishing subscriptions.")

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