--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Kong Gateway # API Service Graph Connector for Kong Gateway {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of API Service Graph Connector for Kong Gateway The ServiceNow API Service Graph Connector for Kong Gateway enables ServiceNow customers to import detailed API information from Kong Gateway applications into the Configuration Management Database (CMDB). This connector provides a unified and normalized data model, facilitating consistent API data management across different technologies. It supports ServiceNow versions Zurich, Australia, and Brazil. Show full answer Show less Using this connector, customers gain enhanced visibility, governance, and collaboration over their API estate via the API Insights workspace, which offers a centralized interface to analyze and interact with API data without requiring direct Kong Gateway access. ## Key Features * **Normalized Data Model:** Imports data into a standardized format for consistency across technologies. * **API Insights Workspace:** Provides a centralized platform to analyze and manage API data, improving visibility and governance. * **Comprehensive API Inventory:** Maintains an end-to-end catalog of exposed and backend APIs, tracking usage and ownership. * **Impact and Incident Management:** Maps APIs from customer endpoints to backend services, enabling impact analysis and incident creation when services fail or change. * **Security and Compliance:** Supports identification and resolution of vulnerabilities and security incidents related to API endpoints and helps enforce compliance requirements. ## Configuring the Connector Configuration is performed via the SGC Central view in the CMDB Workspace, which allows users to discover, install, and manage connectors throughout their lifecycle, including creating, editing, monitoring, and debugging connections. During setup, customers can optionally include a Prometheus connection mapped to Kong Gateway for importing metrics data via the Prometheus plugin. ## Data Mapping and Management Data from Kong Gateway is processed through the Robust Transform Engine (RTE) and inserted into the CMDB using the Identification and Reconciliation Engine (IRE). The connector periodically pulls data from Kong Gateway applications, mapping it into specific CMDB Configuration Item (CI) classes and non-CMDB classes. The integration supports multiple data sources including Kong Gateway, Workspaces, Load Balancers, Targets, Services, Routes, Consumers, and Plugins. Each data source is staged in specific tables before being transformed and inserted into target CMDB tables representing managed APIs, API frontends, backends, consumers, and policies. For detailed data mapping, customers can use the IntegrationHub ETL application to view and manage data transformations. Use the ServiceNow® API Service Graph Connector for Kong Gateway to import API details from a Kong Gateway application into the Configuration Management Database (CMDB). ## Request apps on the Store {#api-sgc-kong-gateway__id_lz5_rv1_p4b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#api-sgc-kong-gateway__inline-send-to-store} ## Key features {#api-sgc-kong-gateway__section_cff_jgs_2bc} Import data into a normalized data model for consistency across other technologies. The API Insights workspace provides a centralized interface where you can analyze and interact with API data, without needing direct access to Kong Gateway, enhancing visibility, governance, and collaboration across the API estate. To learn more, see [API Insights](https://www.servicenow.com/docs/Tn0d9~ze~I_bk~TGu9QGHQ "The ServiceNow API Insights workspace is an all-in-one application that enables you to track all your APIs. You can also use it to start workflows related to different stages in the application programming interface (API) life cycle."). ## Supported ServiceNow versions {#api-sgc-kong-gateway__section_yds_dww_prb} * Zurich * Australia * Brazil {#api-sgc-kong-gateway__ul_txy_fhs_2bc} ## Use cases {#api-sgc-kong-gateway__section_gkq_wv3_dxb} You can use the API Service Graph Connector for Kong Gateway to: * Maintain an end-to-end inventory of exposed and backend APIs, identifying what APIs are published, used, and by whom. * Track APIs from customer-facing endpoints to the underlying services, identifying impacted endpoints when services change or fail and creating incidents for reported issues. * Address vulnerabilities and security incidents related to API endpoints, and create compliance requirements. {#api-sgc-kong-gateway__ul_abl_qgj_4bc} ## Configuring a connection for the connector {#api-sgc-kong-gateway__section_cgw_3pf_32c} You can configure a connection for the connector by using the SGC Central view in the CMDB Workspace. The SGC Central view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see [Configure API Service Graph Connector for Kong Gateway using SGC Central](https://www.servicenow.com/docs/RBJsQ_sb7VjFJL9vl3SuYw "Set up scheduled import jobs to pull in Kong Gateway data into your Configuration Management Database (CMDB)."). Note: You can also include a Prometheus connection and map it to the Kong Gateway connection during setup for importing Kong Gateway metrics data using the Prometheus plugin. To learn more about the Prometheus plugin, see [Prometheus](https://developer.konghq.com/plugins/prometheus) on the Kong Developer documentation site. ## Data mapping {#api-sgc-kong-gateway__section_j24_gww_prb} Data from the Kong Gateway data sources is mapped and transformed into the CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the CMDB using the Identification and Reconciliation Engine (IRE). When you complete setting up the connection, you can configure the integration to periodically pull data from a Kong Gateway application. The following table lists the data sources in the order they run, the staging tables, and the target tables as CMDB CI and non-CMDB classes for a Kong Gateway application.{#api-sgc-kong-gateway__table_s3s_dns_zxb__entry__3} | Data source | Staging table | Target tables | |-|-|-| | SG-Kong Gateway | SG-Kong Gateway \[sn_kong_integ_sg_kong_gateway\] | [Kong Gateway](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_ecv_wtj_4bc) | | SG-Kong Workspaces | SG-Kong Workspaces \[sn_kong_integ_sg_kong_workspaces\] | [Kong Workspace](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_zws_54d_3cc) | | SG-Kong Load Balancers | SG-Kong Load Balancers \[sn_kong_integ_sg_kong_lbs\] | [Kong Load Balancer](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_fyl_ymd_3cc) | | SG-Kong Targets | SG-Kong Targets \[sn_kong_integ_sg_kong_targets\] | [Kong Target](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_tkk_p4d_3cc) [Key Value](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_vjj_ks5_s2c) | | SG-Kong Services | SG-Kong Services \[sn_kong_integ_sg_kong_services\] | [Managed API](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_bfw_xtj_4bc) [API Backend](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_kkr_xtj_4bc) [Key Value](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_vjj_ks5_s2c) | | SG-Kong Routes | SG-Kong Routes \[sn_kong_integ_sg_kong_routes\] | [API Frontend](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_lrd_wtj_4bc) | | SG-Kong Consumers | SG-Kong Consumers \[sn_kong_integ_sg_kong_consumers\] | [API Consumer](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_wyl_wtj_4bc) | | SG-Kong Plugins | SG-Kong Plugins \[sn_kong_integ_sg_kong_plugins\] | [API Policy](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA#api-sgc-kong-gateway-tables__section_f35_vtj_4bc) | [Table 1. Data mapping for Kong Gateway] {#api-sgc-kong-gateway__table_s3s_dns_zxb} For more information on where data is saved when pulling data from a Kong Gateway application, see [Target tables for storing API Service Graph Connector for Kong Gateway data](https://www.servicenow.com/docs/h7GWQvTmOajow6r7U5PjwA "When you complete setting up the connection, you can configure the integration to periodically pull data from a Kong Gateway application. The data is saved in tables that extend from the Configuration item [cmdb_ci] classes and other non-CMDB tables."). You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/_zqPaqbG5vaxHRfrZ6bq7Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information.