--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # MuleSoft # API Service Graph Connector for MuleSoft {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of API Service Graph Connector for MuleSoft The ServiceNow API Service Graph Connector for MuleSoft enables ServiceNow customers to import detailed API information from MuleSoft Anypoint Platform applications into the Configuration Management Database (CMDB). This integration supports maintaining a comprehensive and normalized view of APIs, enhancing visibility and governance across the API landscape within ServiceNow. Show full answer Show less ## Key Features * Imports API data into a standardized data model, ensuring consistency across technologies. * Provides the API Insights workspace, a centralized interface for analyzing and interacting with API data without requiring direct MuleSoft platform access. * Supports multiple ServiceNow versions including Yokohama, Zurich, and Australia. ## Use Cases * Maintain an end-to-end inventory of exposed and backend APIs, including usage and ownership details. * Create relationships between API managers, runtime deployments, and gateway instances to understand dependencies and assess impact of changes or failures. * Track managed APIs across multiple MuleSoft organizations and environments, monitoring their deployment status and operational health. * Address API-related vulnerabilities and security incidents, supporting compliance requirements. * Identify impacted endpoints when backend services change, enabling proactive incident management and faster resolution. ## Configuration Connections for the connector are configured via the SGC Central view within the CMDB Workspace. This interface allows customers to discover, install, and manage the full lifecycle of connector connections, including creation, editing, monitoring, and debugging. For step-by-step guidance, customers should refer to the configuration documentation specific to using SGC Central for MuleSoft. ## Data Mapping and Integration Data from MuleSoft Anypoint Platform is transformed and mapped into the CMDB using ServiceNow's Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE). The integration supports periodic data pulls to keep the CMDB updated. Key data sources include API Gateway, API Manager, Frontend and Backend APIs, and API Deployments. Each source maps to specific staging and target CMDB tables, enabling detailed and organized API data representation. Customers can utilize the IntegrationHub ETL app to view and manage data mappings for this connector. Use the ServiceNow® API Service Graph Connector for MuleSoft to import API details from a MuleSoft Anypoint Platform application into the Configuration Management Database (CMDB). ## Request apps on the Store {#api-sgc-mulesoft__section_o4b_lzq_whc} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#api-sgc-mulesoft__inline-send-to-store} ## Key features {#api-sgc-mulesoft__section_cff_jgs_2bc} Import data into a normalized data model for consistency across other technologies. The API Insights workspace provides a centralized interface where you can analyze and interact with API data, without needing direct access to a MuleSoft Anypoint Platform application, enhancing visibility, governance, and collaboration across the API estate. To learn more, see [API Insights](https://www.servicenow.com/docs/Tn0d9~ze~I_bk~TGu9QGHQ "The ServiceNow API Insights workspace is an all-in-one application that enables you to track all your APIs. You can also use it to start workflows related to different stages in the application programming interface (API) life cycle."). ## Supported ServiceNow versions {#api-sgc-mulesoft__section_ttj_kzq_whc} * Yokohama * Zurich * Australia {#api-sgc-mulesoft__ul_txy_fhs_2bc} ## Use cases {#api-sgc-mulesoft__section_imp_mzq_whc} You can use the API Service Graph Connector for MuleSoft to: * Maintain an end-to-end inventory of exposed and backend APIs, identifying what APIs are published, used, and by whom. * Create relationships between API managers, runtime deployments, and gateway instances to understand service dependencies and identify impact when services change or fail. * Track all managed APIs across multiple MuleSoft organizations and environments, identifying which APIs are active, deployed, and their operational status. * Address vulnerabilities and security incidents related to API endpoints and create compliance requirements. * Identify impacted endpoints when backend services change or fail, enabling proactive incident management and faster resolution times. {#api-sgc-mulesoft__ul_abl_qgj_4bc} ## Configuring a connection for the connector {#api-sgc-mulesoft__section_pj2_b1r_whc} You can configure a connection for the connector by using the SGC Central view in the CMDB Workspace. The SGC Central view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see [Configure API Service Graph Connector for MuleSoft using SGC Central](https://www.servicenow.com/docs/p9xD2hjhCJqtSM0~sB0SgA "Set up scheduled import jobs to pull in MuleSoft Anypoint Platform data into your CMDB."). ## Data mapping {#api-sgc-mulesoft__section_zx5_s1r_whc} Data from the MuleSoft Anypoint Platform data sources is mapped and transformed into the CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the CMDB using the Identification and Reconciliation Engine (IRE). When you complete setting up the connection, you can configure the integration to periodically pull data from a MuleSoft Anypoint Platform application. The following table lists the data sources in the order they run, the staging tables, and the target tables as CMDB CI and non-CMDB classes for a MuleSoft Anypoint Platform application.{#api-sgc-mulesoft__table_s3s_dns_zxb__entry__3} | Data source | Staging table | Target tables | |-|-|-| | Gateway | Gateway \[sn_mulesoft_gateway\] | [Anypoint API Gateway](https://www.servicenow.com/docs/Zl4PAHzzTLJNNZ2RGj0tag#api-sgc-mulesoft-tables__section_d3q_45r_whc) | | API Manager | Managed API \[sn_mulesoft_managed_api\] | [Managed API](https://www.servicenow.com/docs/Zl4PAHzzTLJNNZ2RGj0tag#api-sgc-mulesoft-tables__section_uww_y5r_whc) [Key Value \[cmdb_key_value\]](Zl4PAHzzTLJNNZ2RGj0tag#api-sgc-mulesoft-tables__section_w23_ywr_whc) | | Frontend And Backend | Frontend And Backend \[sn_mulesoft_frontend_and_backend\] | [Frontend](https://www.servicenow.com/docs/Zl4PAHzzTLJNNZ2RGj0tag#api-sgc-mulesoft-tables__section_ayw_2vr_whc) [Backend](https://www.servicenow.com/docs/Zl4PAHzzTLJNNZ2RGj0tag#api-sgc-mulesoft-tables__section_zgm_nwr_whc) | | API Deployments | API Deployments \[sn_mulesoft_api_deployments\] | [API Deployment](https://www.servicenow.com/docs/Zl4PAHzzTLJNNZ2RGj0tag#api-sgc-mulesoft-tables__section_scn_rwr_whc) [Data Service Instance](https://www.servicenow.com/docs/Zl4PAHzzTLJNNZ2RGj0tag#api-sgc-mulesoft-tables__section_cnb_wwr_whc) | [Table 1. Data mapping for MuleSoft Anypoint Platform] {#api-sgc-mulesoft__table_s3s_dns_zxb} For more information on where data is saved when pulling data from a MuleSoft Anypoint Platform application, see [Target tables for storing API Service Graph Connector for MuleSoft data](https://www.servicenow.com/docs/Zl4PAHzzTLJNNZ2RGj0tag "When you complete setting up the connection, you can configure the integration to periodically pull data from a MuleSoft Anypoint Platform application. The data is saved in tables that extend from the Configuration item [cmdb_ci] classes and other non-CMDB tables."). You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/_zqPaqbG5vaxHRfrZ6bq7Q "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information.