---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# CMDB Query Builder

# CMDB Query Builder {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The CMDB Query Builder enables you to build complex infrastructure and service queries that span multiple CMDB classes, non-CMDB tables, and that involve many CIs that are connected by different relationships.

## Get started {#cmdb-query-builder-landing-page__section_lsx_fnh_j1c}

|-|-|-|
| [ExploreBuild complex infrastructure and service queries.](https://www.servicenow.com/docs/uLyJjmkHqIHkDiHLMf8PGA "The CMDB Query Builder enables you to build complex infrastructure and service queries that span multiple CMDB classes, non-CMDB tables, and that involve many CIs that are connected by different relationships.") | [ConfigureConfigure settings and properties](https://www.servicenow.com/docs/T7r19kgHLd33OPhpxQYzhA "You can configure settings that affect some functionality of the CMDB Query Builder.") | [Build a CMDB queryConstruct the classes, and the relationships and references that connect them, to query on.](https://www.servicenow.com/docs/tWUFRqHi6HjpdleEi~zwgg "A CMDB query type that queries the infrastructure for CI classes and optionally non-CMDB tables, and the relationships and references that connect them.") |
| [Build a Service Mapping queryConstruct the pattern of classes and their relationships to query Service Mapping services on.](https://www.servicenow.com/docs/VYJ3_CFytyDH9yHefaNIEA "The Service Mapping query type is a pattern consisting of classes and relationships between those classes. After you build the pattern and run the query, the query returns all the Service Mapping services that contain that pattern.") | [Run a partial queryRun only a section of a query for a quick validation.](https://www.servicenow.com/docs/w6PKBSQJNti4fDwU1~pVLg "You can run a partial query in the CMDB Query Builder by defining a section of a query, and then running it.") | [Schedule a querySchedule a saved query to run once at a scheduled time or on a recurring schedule, and to email the query results to users.](https://www.servicenow.com/docs/GPs6b59G4FuEk9wNuA5JsQ "Schedule a saved CMDB query to run once at a scheduled time or on a recurring schedule, and to email the query results to specified users.") |
| [Create a reportCreate a basic report, or a dynamic report that continuously updates with the latest query results and add it to Performance Analytics dashboards.](https://www.servicenow.com/docs/LvkxP4xJ8mrqRLOkrnx~eQ "Use CMDB Query Builder reports to show the results of a CMDB query or a Service Mapping query. Create a basic report or a dynamic report that auto-updates when the results of the associated saved query change.") | [Export or import queriesExport and then import and run a saved query definition between instances, such as between a development and a production environment.](https://www.servicenow.com/docs/WKC~38F1t6jZXYQQ1LsO3Q "Export a saved CMDB or Service Mapping query definition to an XML file which you can later import and run in the CMDB Query Builder. This process lets you port a saved query between instances, such as from a development environment to a production environment.") | [ReferenceReference topics provide example queries and descriptions of navigation and property settings.](https://www.servicenow.com/docs/Xe6FUkKmNkTcV777LQS9qg "Reference topics provide example queries and descriptions of navigation and property settings.") |
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## Troubleshoot and get help {#cmdb-query-builder-landing-page__section_rsx_fnh_j1c}

* [For tips and basic troubleshooting, see CMDB Query Builder \[KB0681251\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0681251).
* [KB0546686: CMDB Resources Page](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0546686)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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