--- sourceDocument: Australia ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/australia/servicenow-platform Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Analyze CMDB settings # Analyze CMDB settings for Data Foundations {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Analyze CMDB settings for Data Foundations This feature helps ServiceNow customers monitor and optimize their Configuration Management Database (CMDB) settings to improve configuration item (CI) data quality, align with the Common Service Data Model (CSDM), and achieve Data Foundations goals. Using the CMDB success advisor for Data Foundations, customers can review configuration indicators and identify areas to enhance CMDB alignment with best practices. Show full answer Show less ## Key Features * **Settings Review:** The Settings tab in the CMDB success advisor provides visibility into critical CMDB configurations such as Data Manager ownership policies for principal CI classes, reconciliation rules for integration source attribute ownership, and CI class manager configurations. * **Evaluation \& Categorization:** Configuration settings are evaluated and categorized as **Ideal** or **Requires attention**, helping prioritize improvements to maintain a healthy CMDB aligned with Data Foundations. * **Access and Roles:** Accessible via the CMDB success advisor landing page under the Data Foundations card's View insights option. Users require the `sncmdbadmin` role for full access; the `sncmdbuser` role provides read-only access including AI-generated dashboard summaries. * **Use Cases:** Designed for CMDB administrators to ensure Data Manager ownership policies cover all principal classes, verify reconciliation rules prevent low-quality data overwrites, identify gaps in Data Manager policy coverage, and align CMDB settings with CSDM for accurate service mapping and dependency tracking. ## Practical Application By regularly reviewing the Settings tab, ServiceNow customers can maintain accurate and complete CI data, enforce automated lifecycle management and data integrity through Data Manager policies, and optimize reconciliation rules to uphold high-quality CI data across integration sources. This proactive monitoring supports better service mapping, dependency tracking, and overall CMDB health aligned with Data Foundations standards. Monitor and optimize Configuration Management Database (CMDB) settings that support configuration item (CI) data quality, Common Service Data Model (CSDM) alignment, and Data Foundations outcomes. Use the Settings tab in the CMDB success advisor for Data Foundations to review configuration indicators and identify opportunities to improve CMDB alignment with Data Foundations guidelines. The CMDB success advisor for Data Foundations evaluates your current configuration across key areas such as: * CMDB Data Manager ownership policies for principal classes * Reconciliation rules ensuring the right integration source owns each attribute * CI class manager configuration for principal class designation {#cmdb-sa-df-analyze-settings__ul_l2v_ztq_k3c} Settings are categorized as `Ideal` or `Requires attention`, enabling you to prioritize actions and maintain a healthy CMDB for Data Foundations. ## Access settings {#cmdb-sa-df-analyze-settings__section_abn_vxs_fgc} Navigate to the CMDB success advisor landing page, and on the Data Foundations card, select View insights. Select the Settings tab to access settings-related details. For more information, see [Access CMDB success advisor](https://www.servicenow.com/docs/p2o6XUQI1ixGDVc4Q2cHog "You can access CMDB success advisor from the Service Graph Workspace, CMDB Workspace, or Software Asset Workspace to set up and manage application-specific dashboards. Depending on your progress, you can either begin the setup or access the dashboard to monitor and manage targeted configuration items (CIs) for an application."). Note: The CMDB success advisor for Data Foundations dashboard is available only after the setup process is complete. For more information, see [CMDB success advisor for Data Foundations setup](https://www.servicenow.com/docs/FZoWEYZ2~5Gdp1JOyrjuBg "The Data Foundations advisor dashboard provides tools to define your principal class scope, monitor CI data quality, and drive targeted improvements."). ## Required roles {#cmdb-sa-df-analyze-settings__section_sh3_qzs_fgc} You need the sn_cmdb_admin role to access the CMDB success advisor for Data Foundations. The sn_cmdb_user role also provides read-only access to CMDB success advisor pages and data, including the AI-generated summary of the dashboard. To manage business rules, change the application scope from CMDB success advisor to Global in the [application picker](https://www.servicenow.com/docs/access?context=c_ApplicationPicker&version=australia&pubname=australia-application-development&ft:locale=en-US). ## Use cases {#cmdb-sa-df-analyze-settings__section_idc_rr1_ggc} For examples of how different people in your organization would use this feature, see these use cases. {#cmdb-sa-df-analyze-settings__table_lnc_zz1_2gc__entry__2} | User | Feature use | |-|-| | CMDB administrator | * Make sure Data Manager ownership policies are configured for all principal classes * Verify reconciliation rules help prevent lower-quality sources from overwriting high-quality CI data * Identify CI classes with no Data Manager policy coverage and remediate gaps * Align CMDB settings with CSDM to support service mapping and dependency tracking {#cmdb-sa-df-analyze-settings__ul_y5t_q5q_k3c} | [ ] {#cmdb-sa-df-analyze-settings__table_lnc_zz1_2gc} ## Settings features {#cmdb-sa-df-analyze-settings__section_ffg_yt5_ggc} The Settings tab in the CMDB success advisor for Data Foundations provides visibility into key configuration areas that promote accurate and complete CI data for your principal classes. These settings include business rules for CI creation, reconciliation rules that govern attribute ownership across integration sources, and Data Manager policies that support automated life cycle management and data integrity. To maintain CMDB data quality for Data Foundations, regularly review and validate these settings. For more information, see [CMDB and Data Foundations settings assessed in the CMDB success advisor](https://www.servicenow.com/docs/Jwq9DFq0PRJ_2gD45K49yQ "The Configuration Management Database (CMDB) and Data Foundations settings review provides a configuration-level assessment of the CMDB configuration item (CI) classes for your principal classes to support data quality, life cycle management, and integration accuracy.").